Night Manager

Posted on Dec 16, 2018 by Hotel Café Royal

London, London United Kingdom
Admin & Secretarial
Immediate Start
Annual Salary
Full-Time
As a Night Manager you will lead a passionate and energetic front office team dedicated to delivering an individual personalised guest experience where the focus is to delight and engage. You will be responsible for the Night Team - Night Reception, Audit, Concierge, Lobby Services, and any other colleagues scheduled to perform duties during the night. Your role will not be limited to front office and you may also support our other divisions including F&B and Events.Naturally as a Night Manager you will handle various guest situations and incidents, acting as a representative of the management team for Café Royal. You will also form key part of the hotel response team to ensure all emergency situations are dealt with quickly and efficiently.Shifts are worked on a 4 on 4 off basis (including weekends) covering the hotel between the hours of 8pm to 8am at which time responsibility will be handed over to the Day team. Your BenefitsCompetitive SalaryOn duty meal, personalised uniforms provided and dry cleaned free of chargeFantastic training & development opportunitiesBe part of an exciting, up and coming brand in the industry - already a member of 'Leading Hotels of the World'Recognition rewards, employee referral scheme, colleague football teamDiscounted Room rates, Spa and F&B, as well as other lifestyle discounts including subsidised massages Your profileProven experience in a Hotel Duty Manager role, gained within a Luxury 5* hotel or Resort environment is essential.Candidates should ideally have a background in Front Office and have held roles up to an Assistant Manager level.Candidates should have previous experience managing large teams; dealing with a busy operational hotel; and be well versed in all aspects of hotel management, law, licencing and H&S legislationYour grooming should be immaculate and communication skills exceptional - a fluent level of spoken and written English essential, second or third European languages are beneficialCandidates should be highly organised, have excellent time management and problem solving skillsAn advanced level of knowledge across all Microsoft programmes and Hotel PMS systems; including Opera, Micros and HotSOS is preferred

Reference: 599160433

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