Posted on Dec 19, 2018 by James R Osborne

Evesham, Worcestershire United Kingdom
Admin & Secretarial
Immediate Start
Annual Salary

Receptionist / Optical Assistant

An exciting opportunity to join our Optical practice in Evesham. The Receptionist/Optical Assistant is a support role assisting the Optometrist and Dispensing Optician. Alongside the reception duties you'll be provided with training to help customers select the best products and services. You'll keep up-to-date with all the various new lines and promotions in order to provide customers with the most up-to-date information. Finally, you'll play your part within the team to help and support your colleagues delivering excellent customer service.

Major Duties & Responsibilities

Deliver excellent customer service and demonstrate a high degree of professionalism

Attentive to details and identifies special needs of the customer

Perform work accurately and thoroughly despite time pressure and customer volume

Assists the customer in selecting frames and lenses that are best suited for their lifestyle and prescription needs

Undertaking reception duties including telephone calls, preparation of clinical paperwork and banking

This is not an exhaustive list of duties and you may be requested to perform any other duties deemed reasonable by your line manager

Knowledge and skills

Customer service skills

Team player

Communication and listening skills


Able to carry out duties meticulously and independently

Education & Experience

GCSE's or equivalent experience

Previous experience in retail, customer service or optical preferred.

Click apply now to send CV

Reference: 599428331

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