Sales Support Coordinator
Posted on Dec 13, 2018 by Volt
My Client a global technology company are looking for someone with digital marketing experience to help support the account managers in a variety of tasks including report creation.
Process adoption and surfacing opportunities for their customers.
Create and suggest Search account optimisations using Ads tools and utilising often complex corresponding data in Excel
Solve customer problems by escalating to and collaborating with support engineers and other internal partners
Daily task management, setting expectations and outlining realistic completion times with team members
Work closely with Account Managers and Account Executives, enabling timely responses to customer requests
Follow current task-management processes and help foster innovation in tools and processes to make the team more effective and efficient
Perform to high standards in a highly pressurised but fun and collaborative environment
Day to day
Encompasses report pulling, creating support tickets and working with account managers. Downloading information from internal tools and analyse in order to be able to support the account manager