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Personal Assistant; Authorisations Division

Posted on Dec 9, 2018 by Financial Conduct Authority

London, London United Kingdom
Admin & Secretarial
5 Dec 2018
Annual Salary
Personal Assistant; Authorisations Division The role
An experienced and highly motivated Personal Assistant (PA) is required to work within the Authorisations Division to provide support to the Authorisations Senior Leadership Team (SLT). The role will be flexible across the division, working with a number of Head of Departments (HoD) and, from time to time, in the Director's Office. This is a crucial role in ensuring that the Authorisations SLT are able to carry out their responsibilities as efficiently as possible.

This role will form part of the Authorisations Flexible Team and will involve a mixture of long and short duration postings across Authorisations in a PA capacity. This will give the role-holder an excellent opportunity to gain exposure to a wider range of senior individuals and the chance to develop an invaluable network across the organisation. The role will be rewarding and will suit someone who likes variety and to embrace new challenges.

Key Responsibilities
  • Providing day to day support and assistance to the including:
    • complex diary management and preparing the HoD's daily meeting pack, ensuring that the HoD has sufficient time to review material, and receives papers for meetings in a timely manner
    • prioritising the HoD's daily schedules
    • planning ahead and arranging briefings for the HoD where appropriate
    • dealing with emails received by the HoD where appropriate
    • ensuring that the HoD's actions and tasks are delivered on time
    • resolving ad hoc issues or queries received by the HoD on their behalf
    • Contributing to the Authorisations SLT's priorities and divisional wide activities
  • Co-ordinate and organise meetings for the SLT including arranging venues, papers, agenda timings and other ad hoc support as required
  • Working in partnership with the Authorisations' PBS network to ensure the effective administrative management of the division
  • Co-ordinating attendance for the SLT at external engagements, meetings and conferences including travel, accommodation and expenses
About you Minimum
We're a signatory to the Government's Disability Confident scheme. This means that we guarantee an interview to any disabled candidates entering under the scheme, should they meet the minimum criteria for a role. A minimum criterion needs to be measurable from reviewing a candidates CV.
  • Previous PA or secretarial experience at senior management level
  • Experience of dealing with a wide range of senior internal & external stakeholders regarding general and confidential matters
  • A good understanding of FCA systems, processes and procedures as they relate to administrative work
  • A good understanding of the FCA, the work we do, our structure and objectives
  • Flexibility to adapt & react to changing circumstances, reprioritising as necessary
  • Ability to work calmly under pressure and multi-task
  • Strong organisational, prioritisation & time management skills, with the ability to work in a structured way to a high standard against tight deadlines
  • Ability to operate proactively with limited guidance using own initiative
  • Ability to handle all confidential & sensitive data with a high degree of discretion, maintaining confidentiality at all times
  • Ability to build good working relationships & networks across the division, the FCA and with external stakeholders by gaining trust
  • High level of accuracy & attention to detail
  • Willingness to learn & proactively self-develop
  • Proven ability to work effectively as a team player but flexible enough to work on own initiative
  • Excellent computer skills including Word, Excel, PowerPoint & Outlook
  • Strong written & oral communication skills, in particular an ability to summarise key 'need to know' issues in a timely manner
  • A good understanding of the FCA, in particular Authorisations, the work we do, our structure and objectives
About us
At the FCA, we're creating a fair and more resilient financial system. We're establishing more transparent relationships between financial services and their customers, building trust in financial markets and protecting vulnerable consumers.

Authorising firms and individuals is an integral part of the FCA's overarching system of supervision of firms. As with on-going supervision, Authorisations aims to ensure that firms and individuals understand and attain our standards of conduct in respect of customer treatment, market integrity and competition. As the gateway for the UK's financial services industry, Authorisations makes decisions on thousands of applications from firms and individuals a year.
The FCA's Values & Diversity
Our ambition is to create a diverse and inclusive workplace that reflects the society we serve, helping us to be a better regulator.

As an inclusive employer, we are open to considering flexible working arrangements. Please contact our recruiter if you wish to apply for this role on a flexible basis.
Useful Information
  • This role is graded PBS C
  • The salary range will be approximately 26,000 to 32,000 GBP plus a competitive benefits package and non-contributory pension
  • Applications for this role close on Tuesday 11 th December 2018.

If you are interested learning more about the role:

For internal applications, contact Nicola Williams on

For external applications, contact Vijay Patel on

Please note Applications must be submitted through our online portal. Applications sent via email will not be accepted.

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Reference: 599253731