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Chief Caseworker

Posted on Dec 12, 2018 by Home Office

London, London United Kingdom
Senior Appointments
5 Dec 2018
Annual Salary

Immigration Enforcement has overall responsibility for the removal of Foreign National Offenders (FNOs) and works with the Ministry of Justice, the National Offender Management Service, the Foreign and Commonwealth Office and the Police to expedite the removal of FNOs.

Criminal Casework's (CC) objective is to protect the public by deporting or removing FNOs who commit criminal offences, where legislation permits, and to actively monitor and manage FNOs released into the community pending deportation. We do this by rigorously pursuing deportation against foreign offenders who have committed criminal offences, managing each case through the legal process, negotiating barriers and ensuring that the use of immigration detention is appropriate.

As Chief Caseworker, you will be the strategic lead for casework, offering technical advice and an overview of litigation, assessing and managing the impact of adverse judgements and legislative change. The lead for casework guidance and process to enable Criminal Caseworkers to meet the demands of the structural changes of moving to FNO-only focus.

  • By providing high quality technical advice to colleagues, senior officials, Ministers and relevant stakeholders on the most complex or high-profile cases with clear recommendations, ensure Ministerial and IE Board requirements in respect of maximising removals of FNOs are met;

  • Maintain strategic oversight of litigation, identifying risks and issues that will impact on delivery, engaging with key stakeholders (including the CC Specialist Casework and Detention team) and providing regular updates and contingency plans;

  • Establish and maintain Corporate Partner relationships that will help improve the quality of decisions and performance overall;

  • Work with the CC People Lead and a Senior Casework network to improve CC's technical capability, and provide continuous improvement by developing training for both new policy and trends identified from litigation and QAF;

  • Develop and enhance excellent working relationship across IE and BICS, working closely with colleagues to ensure CC apply process and policy consistently and are involved in development in new initiatives;

  • Provide guidance and support relating to complex Immigration Enforcement policy and procedural issues involving CC cases, responding to incidents positively and proactively;

  • Lead a team of deputy Chief Caseworkers - each with assigned thematic responsibilities - to ensure all process instructions are regularly updated and new policy interpreted for case owner use:

    This is not an exhaustive list of duties and you will be required to undertake other activities.

    In addition, you will work collaboratively with the SMT delivering transformation and embedding a culture of innovation and continuous improvement in all aspects of the role, utilising data, management information and digital solutions to drive the business forward. You will deploy staff flexibly to deliver priority and urgent work, effectively managing risk in all that you do. You will be an approachable and visible leader, who will support and implement the CC people strategy, developing our people and driving up staff engagement.

    You will be asked to provide cover for other ADs/DDs on matters such as detention reviews and release referrals; and in line with other parts of IE, on a rotational basis, you will be asked to provide on-call weekend (Friday evening to Monday morning) cover for CC.

    Desirable skills:

  • Programme and Project Management.

    Person specification

    Essential skills:

  • Operational delivery, including casework knowledge and experience.

  • Experience of managing, and learning from, change and continuous improvement.

  • An inspiring and motivational leader who builds strong teams with 'can do' capability.

  • Track record of effective stakeholder engagement and management.

  • Legal and policy knowledge, including understanding of the wider BICS system.

  • Working effectively as part of a senior management team.

  • Political and government awareness.

  • Excellent communication and influencing skills.

  • Excellent analytical and problem-solving skills.


    We'll assess you against these competencies during the selection process:
    • Seeing the big picture
    • Leading and communicating
    • Building capability for all
    • Changing and improving
    • Collaborating and partnering

    Civil Service Competency Framework



    Civil Service pension schemes may be available for successful candidates.

    Things you need to know


    Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check .

    Nationality statement

    Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules .

    If you're applying for a role requiring security clearance please be aware that foreign or dual nationality is not an automatic bar. However certain posts may have restrictions which could affect those who do not have sole British nationality or who have personal connections with certain countries outside the UK.

    Selection process details

    This vacancy is using the Civil Service Competency Framework . Guidance on writing competency examples is available: A brief guide to competencies

    We will sift on the lead competency, seeing the big picture, to determine who will be invited for interview, if there are a substantial number of applications. If your application progresses to a full sift, all competences will then be considered.

    Feedback will only be provided if you attend an interview or assessment.

    Nationality requirements

    Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here .

    Working for the Civil Service

    The Civil Service Code sets out the standards of behaviour expected of civil servants.

    We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

    The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.

  • Reference: 599253727