Database Manager

Posted on Dec 10, 2018 by THIRD SOLUTIONS

London, London United Kingdom
Leisure & Sport
Immediate Start
£40k - £40k Annual
Full-Time

A great opportunity to join a leading international animal charity. An essential member of the team, you will be responsible for the upkeep of all the data and processes covering our fundraising (Raisers Edge) and supporter care (Salesforce) databases. You will use your expert knowledge of data processing to advise and support the fundraising, campaigning and finance teams in their work.


The Charity
A global organisation working in over 50 countries, with offices in every continent. The charity stops the exploitation of wild animals for entertainment and profit and protect pets and working animals in communities across the globe. The charity also campaigns for a better farm animal welfare and fight against factory farming. They also help animals when disaster strikes.

The charity is determined to influence decision makers to put animals on the global agenda and inspire people to change animals lives for better. Today, they are working on projects to end animal suffering by helping governments and communities to protect and care for their animals.


The Role
This will involve guaranteeing the quality of the data held on the charitys core systems by ensuring it is up to date, accurate and compliant with GDPR as well as submitting accurate monthly gift aid claims to HMRC. You will also reconcile data at month end, make sure documentation is maintained and up-to-date as well as coordinate staff training needs.

You will build an in depth understanding of how all fundraising and campaigning data is processed internally and externally and transferred to/from external agencies too. You will also use this insight to support system development projects and improve ways of working. Your remit will include managing the workload of the data operations team to deliver critical tasks on time and progress projects in a timely manner.

In addition, you will oversee the work of the charitys fulfilment agency to ensure they are processing donations, supplying data and thanking supporters in compliance with contractual obligations.


The Candidate
A strong relationship builder you will be able to create internal networks and be able to manage a small team
You understand the importance of working collaboratively, proactively and positively.
Significant experience of managing a database system within a fundraising, sales or marketing environment
Good knowledge of SQL
Sound understanding of fundraising and marketing strategy, techniques and income streams
Experience of third-party supplier contract management
Knowledge of GDPR will be important
Hands of experience of Raisers Edge & Import-O-Matic, Salesforce & Jitterbit an advantage

IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Reference: 599208654

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THIRD SOLUTIONS