Support Clerk

Posted on Dec 17, 2018 by Anonymous

Ashford, Kent United Kingdom
Immediate Start
Annual Salary
Accounts Creation Support Clerk
Role Purpose Statement
To support the Account Creation Team by cataloguing all incoming requests then distributing them to the appropriate team members for creation or review, whilst keeping our customers internally and externally informed of their progress throughout the process.
Reporting to the Line Manager your duties and responsibilities will include:

• Cataloguing, Analysing and reviewing work as it is received into the Credit Services inbox or post

• Acknowledging receipt of requests and actioning if appropriate

• Communicating with Sales/Customers, giving realistic timescales for completion of requests

• Taking ownership of requests and seeing them through to their completion

• Maintaining data entry forms

• Creation of customer accounts

• Meeting of targeted KPI's

• Supporting Support Clerks & Account Creation Clerks when necessary

• Other Ad Hoc duties as requested by Management

• Scanning completed documentation into a central database
Strengths & Experience

• Exceptional customer service skills & communication

• To enjoy working & contributing to a team in a pro-active manner

• Excellent typing skills & a high level of accuracy

• Be able to communicate at all levels both internally and externally

• Firm focus on ability to work both accurately and to deadlines, often on own initiative

• To be confident & self-motivated

• Organisation Skills

• IT Literate, Intermediate knowledge of MS Excel, Outlook
Here at Brakes Group, we have a simple mission - to help businesses who serve food to thrive. And as we have been serving chefs across the food industry for nearly 60 years, with a business built on quality, reliability, innovation and trust, it's no surprise that we know what we're doing.
And with a culture where everyone works together as one team to be the best we can be, with a real focus on our brilliant people, there is no doubt that we have the right ingredients to make your career a successful one. If you're looking for development we can help you achieve your aspirations. We have clear career paths and learning programmes which will support you at every step of the way - We also have a whole range of Apprenticeships and a Graduate Programme so there really is something for you at every level of your career whether you are just starting out or are a seasoned professional. And being part of Sysco - the Global leader in selling, marketing and distributing food products; the opportunities really are endless.
If this isn't enough, we offer a whole realm of fantastic benefits and incentives including

• Discounts on products and services

• Clear career pathways and development

• Excellent rewards and recognition schemes

• Pension plan

• Additional holiday purchase
Brakes UK uses a third party to undertake a number of checks. Any offer of employment made by Brakes UK would be conditional upon receiving a satisfactory; reference, identity document(s), basic DBS certificate and basic credit check.

Reference: 599178981

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