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Administrator

Posted on Dec 15, 2018 by First Recruitment Services Limited

Uckfield, Sussex United Kingdom
Admin & Secretarial
Immediate Start
£20k - £20k Annual
Full-Time

Our established, successful and award-winning client is seeking to recruit an Operations Assistant to join their teams based closed to Uckfield.

Hours of Work:

9am - 5.30pm, Monday to Thursday

9am - 5pm, Friday

Duties:

To provide underwriting, purchasing and customer service administrative support to sales team(s) and ensure excellent levels of customer service.

  • Submit finance applications to funding partners
  • Issue finance documentation directly to clients
  • Liaise with supplying dealerships to obtain availability and confirm invoicing prices
  • Scan and upload all completed finance documentation to in-house system
  • Ensure in-house systems are kept updated throughout all administrative functions
  • First updates provided to clients, colleagues/partners on delivery timescales
  • Arranging deliveries and continual monitoring to ensure successful and timely delivery
  • Accurate management of order to invoice process for all allocated accounts
  • Submit complete invoice packs, including raising commission invoices to funding partners
  • Communicate professionally with all staff, customers and funding partners, and deliver solutions when issues arise
  • Highlight anything that may have a negative effect on the business and ensure that your line manager is aware of any issues
  • Deal with ad hoc queries from customers and or the sales teams, and provide information as required
  • Any other reasonable task as directed by the business managers and directors from time to time

Qualification & Skills Requirements

  • Attention to detail is essential
  • Excellent written and verbal communication skills and problem-solving abilities
  • A sound Knowledge of Excel, Word and Outlook
  • Demonstrate an intimate knowledge of customer needs, empathise with customers' situations and be willing to go above and beyond the call of duty
  • Basic understanding of underwriting functions
  • Complaint Handling

Due to office location your own transport is essential.

Super opportunity to work for an award-winning company!

First Recruitment Services are acting as an employment agency for this vacancy

Reference: 599173377

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