Posted on Dec 15, 2018 by First Recruitment Services Limited
Our established, successful and award-winning client is seeking to recruit an Operations Assistant to join their teams based closed to Uckfield.
Hours of Work:
9am - 5.30pm, Monday to Thursday
9am - 5pm, Friday
To provide underwriting, purchasing and customer service administrative support to sales team(s) and ensure excellent levels of customer service.
- Submit finance applications to funding partners
- Issue finance documentation directly to clients
- Liaise with supplying dealerships to obtain availability and confirm invoicing prices
- Scan and upload all completed finance documentation to in-house system
- Ensure in-house systems are kept updated throughout all administrative functions
- First updates provided to clients, colleagues/partners on delivery timescales
- Arranging deliveries and continual monitoring to ensure successful and timely delivery
- Accurate management of order to invoice process for all allocated accounts
- Submit complete invoice packs, including raising commission invoices to funding partners
- Communicate professionally with all staff, customers and funding partners, and deliver solutions when issues arise
- Highlight anything that may have a negative effect on the business and ensure that your line manager is aware of any issues
- Deal with ad hoc queries from customers and or the sales teams, and provide information as required
- Any other reasonable task as directed by the business managers and directors from time to time
Qualification & Skills Requirements
- Attention to detail is essential
- Excellent written and verbal communication skills and problem-solving abilities
- A sound Knowledge of Excel, Word and Outlook
- Demonstrate an intimate knowledge of customer needs, empathise with customers' situations and be willing to go above and beyond the call of duty
- Basic understanding of underwriting functions
- Complaint Handling
Due to office location your own transport is essential.
Super opportunity to work for an award-winning company!
First Recruitment Services are acting as an employment agency for this vacancy
The One Group
Flatraterecruitment Group Ltd