People, Culture and Resourcing Advisor
Posted on Dec 16, 2018 by Norton Rose LLP
This is an extremely exciting time to join the HR Department of this market leading global law firm.
You will report directly to the People, Culture and Resourcing Manager, based in the Newcastle Hub. This role is a new addition to the business as the Hub is in a rapid phase of expansion.
The Newcastle Hub is a key part of the wider firm's 2020 strategy - a far-reaching and ambitious plan to re-shape the firm and get ready for the future. The Hub's largest team is the Legal Processing Team, comprised of paralegals who are re-engineering legal processes and trialing new technologies to deliver legal and business services to our global network in a more innovative and efficient way.
The Hub also includes many business services teams, with many more to come. In November 2018 we launched the stylish extension to our current Hub, opening the ground floor (along with the already existing first floor), we have great ambitions to bring more roles to the North East and create more than 70 jobs in the next year.
The wider HR function is based in London and consists of 40 plus people. The HR generalist team comprising of HR Managers, HR Advisors and the Global IT People and Engagement Lead. This is supported by the HR Service Delivery Team in London and Manila. The generalist team works closely with the HR specialists in Recruitment, Global Mobility, Reward, Pensions & Wellbeing, Employee Relations, HR Systems and Diversity & Inclusion.
The main purpose of the role is to support and assist the People, Culture and Resourcing Manager.
The role will be relatively recruitment orintated for 2019, while we rapidly expand the team. We must ensure our structure, resource and talent pool is fit for purpose. In between recruitment drives and onboarding starters the successful individual will be trained and exposed to many other HR generalist duties, such as people engagement, welfare and wellbeing needs, advice on HR and Hub specific policies and procedures, employee relations, networking events and liaising with local universities and agencies.
It is essential that the new HR Advisor guides and develops the Hub culture, as we need to celebrate our unique identity whilst being united with the wider firm brand.
This is why we need a self-starter, with proven experience in the recruitment sector ideally, however, the key attributes for us is attitude, initiative and ability. We need a proactive, engaged and intelligent person with integrity and a warm demeanour. You will have a problem-solving mentality and enjoy taking charge of a project and seeing it through to completion. You will need a keen attention to detail and strong ability to prioritise effectively and communicate well.
- Being responsible for the end to end recruitment process for the Legal Processing Team roles at the Newcastle Hub
- Organising and attending recruitment days and assessment centers (arranging interviews and materials and overseeing testing)
- Following the firms' recruitment processes and working closely with the London Recruitment team and the HR Service Delivery, especially in relation to none core Hub roles and Business Services Teams
- Maintaining relations with local universities, working closely with the Graduate Recruitment team, organising and attending careers fairs, social events and skills sessions
- Maintaining relationships with local agencies
- Participating in local networks and keeping abreast of the latest trends in the legal and local markets
- Working with our recruitment management system cvMail
- Doing market research and benchmarking exercises on new and existing roles
- Drafting job descriptions
- Dealing with the Recruitment and Secondment Committee (RSC) as appropriate
- Acting as a point of contact for employees regarding any welfare issues or concerns
- Providing advice and guidance on policy or procedural issues to employees and managers
- Escalating any complex issues, such as employee relations matters to the People, Culture and Resourcing Manager who will in turn discuss with the Employee Relations Manager in London with regard to disciplinary and grievance investigations and hearings
- Proactively keeping up to date with current employment law and employment trends
- Collating data for the People, Culture and Resourcing Manager to regularly analyse information (e.g. turnover data, exit interview data, salary data, etc.) to help identify trends and issues.
- Assisting with salary review process and Newcastle Hub pay scale review
- Keeping up to date with the Engagement Committees efforts and supporting where needed
- Being familiar with the existing benefits for Hub employees, recommending any improvements/ incentives to the People, Culture and Resourcing Manager and Rewards Team
Skills and Experience
- A positive, approachable and proactive attitude is essential
- A recruitment/In-house recruitment and/or HR background would be highly desirable
- Experience working within a corporate or professional services business is desirable
- Associate CIPD qualified (or working towards) is desirable but not essential
- Proven ability to work under pressure and take initiative is essential
- Ability to manage your own workload and prioritise tasks is essential
- Ability to engage and gain credibility with colleagues is essential
- Ability to work in a high volume, fast-paced environment is essential
- Excellent communication skills both written and oral is essential
- Ability to demonstrate data meaningfully in Excel reports, graphs and tables is essential
- Resilience with the confidence to deliver difficult messages
- An excellent team player
- Strong MS office skills are essential in particular reference to Word, Excel, Powerpoint and Outlook
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