Posted on Dec 15, 2018 by Hazel Hill Trust
Facilities Supervisor (part-time)
This role is a pivotal new role as we expand our charity's impact and invite more groups to use our woodland. In a nutshell, this role is about making sure that our buildings and facilities work seamlessly - everything from repairs to a leaking tap to overseeing a refurb in one of our eco-buildings. If you enjoy woodlands and sustainable technology, you'd like to manage a small team, and you're happy to roll up your sleeves and get hands-on, read on!
About Hazel Hill: a 70-acre conservation woodland, education and retreat centre, 7 miles south-east of Salisbury to promote wellbeing, resilience and sustainability: for individuals, society and the natural world. The wood includes beautiful buildings which are a unique selling point for our venue hire: we have indoor group spaces and sleeping accommodation for up to 26 people, plus camping and various outdoor facilities. Our buildings are off-grid, deploy a range of technologies: including compost toilets, reed beds, wood-fired hot tub and sauna, PV cells, water filtration and rain-harvesting systems, wood-burning stoves and a bio-mass boiler. It's the details that count: our buildings have many unique features and technologies, and routine care for each part is vital.
Background: Many of the events at Hazel Hill are organised and run by external clients hiring our facilities and other events, e.g. conservation days, are organised and led by our own team. The founder of the project is Alan Heeks, who started educational activities and sustainable forestry here in 1992. He transferred ownership and operation of the wood into a new registered charity in June 2015 and is the chairman. Marcos Frangos is the General Manager of the wood and the Charity. For more about the wood, see our website
Our team: The wood is cared for by a small dedicated team, all working part-time on a self-employed basis. There is a good deal of flexibility about roles, and plenty of mutual support. This role will report directly to Marcos, our general manager.
Hours, pay, etc.
We anticipate this role will be approximately 7 hours per week. This is a self-employed position, offering moderate pay plus the delights of access to a magical wood, being part of a great team and helping a worthwhile project.
Details of Job Role
1. Manage and coordinate the Buildings Care team
You'll be directly managing and coordinating a small part-time team within the Hazel Hill Wood ops team: Simon Wyre - electrics/special projects, Tim Knight - plumbing/handyman, and John Bailey - caretaker. Plus coordinating other contractors providing ad-hoc specialist services. We do not have an office base at the wood, the team is all part-time and work varying hours and days at the wood, so communication is vital. There are various systems that you'll be using: an on-line calendar that tracks key events, when people are at the wood, maintenance tasks; Coordinating call-out arrangements for client groups, and emergency response. As a manager, you'll do annual appraisals, hold regular 1-1s, and meet your team for operational meetings at the wood. The ability to continually prioritise your own work and prioritise/coordinate others' work is vital, e.g. ensuring holiday periods are covered.
2. Manage an annual maintenance budget
You will be working with clearly defined budgets which are agreed formally each year by Trustees. You'll manage the annual maintenance budget which covers both people costs (i.e. building care team) and building-related costs and will propose and negotiate how that annual maintenance budget is set year on year. Responsible for making things happen on the ground, you'll be coordinating our annual maintenance programme, and prioritising spending, on both planned and reactive works. You'll be working closely with our administrator and bookkeeper, Nicky Green, sharing spreadsheets, plans and costs, and will have clear delegated levels of authority around maintenance and facilities expenditure.
3. Organise, cost and deliver a range of maintenance tasks safely.
Most day-to-day maintenance is done by our buildings care team, some of our work requires specialist contractors, or sometimes you might work with volunteers. Our monthly/annual maintenance calendar, includes maintaining items such as replacing water filters, checking and charging batteries for our solar pv system, periodic cleaning of windows, gutters etc, and specialist servicing of boilers. You'll be managing both a planned and reactive facilities task-list and calendar, making sure things get done on time, and get done safely. You will be in charge of H&S as it relates to our operations of the buildings and facilities, including risk assessments, COSHH, RIDDOR and relevant practices, e.g. working at height. This will relate to our own team, as well as how you manage and coordinate specialist services, and includes ensuring the team also adhere to these safe working practices. You'll be deploying the buildings care team expertise efficiently, including getting hands-on yourself, e.g. minor repairs, basic carpentry, electrical and plumbing. You'll also arrange both scheduled servicing and emergency repairs by established contractors, e.g. gas ovens, bio-mass boiler, back-up generator.
4. Longer-term planning
As well as budgeting annually, you will be planning for and anticipating costs over a 2-5 year period so that we can budget for those in advance, especially significant one-off costs that may only occur every few years, for example, replacing woodburning stoves or generators, or major roof replacements. You'll coordinate both with your team, but also including others, e.g with Elle our Programme manager, an annual walk-around to identify and price these longer-term tasks, proposing costed solutions to Marcos and Nicky so they can adequately budget for this .
5. Organise and supervise larger repair or special projects.
Examples of tasks include roof replacements/repairs, redecoration, new structures. This will include periodic monitoring of all our buildings and facilities, keeping track of sub-contractors, supervising larger projects, ensuring works are planned around client events at the wood. The role might also take a lead in detailed planning larger or multiple maintenance tasks, e.g. during maintenance breaks when we complete a range of tasks that are best done in one go. This aspect of the role also requires having an eye to technical details and specifications. You may need to undertake some basic research, e.g. into technical solutions, make balanced and informed decisions based on a variety of technical data, for example maintaining and trouble-shooting our smoke and CO detection systems which are a crucial part of H&S on site.
6. Relief caretaking.
We're a small team, so sometimes you'll stand in for John Bailey our main caretaker: this will involve basic cleaning and preparation of our buildings so they're welcoming for our clients, meeting and greeting clients at the wood, sometimes showing new clients around, unlocking buildings, preparing and lighting stoves, briefing client group leaders on our formal induction process.
All of the above require an attention to detail, to getting things done efficiently and with a constant consideration for the needs of our clients.
How to apply: Please contact Marcos Frangos: by clicking the apply now button, email is automatically created for you.
Interview dates: interviews will be held at Hazel Hill Wood, with Marcos Frangos and other colleagues. As part of the interview process, we might ask shortlisted candidates to prepare a short presentation. You'll also get a chance to have a guided walk-around, see the wood and ask questions about its facilities prior to the interview.
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