Customer Service Representatives

Posted on Dec 19, 2018 by Anonymous

Farnborough, Hampshire United Kingdom
Call Center & Customer Service
Immediate Start
Annual Salary
Full-Time
Do you enjoy talking to customers on the telephone? Do you enjoy solving problems? Can you create a great first impression?

If you're passionate about providing high levels of service and support, then we want to hear from you.

We are currently recruiting Customer Service Representatives to join our professional and friendly team. You will be the face of Aetna and first point of contact for our members ensuring they receive memorable customer service and an understanding of their needs.

This is a busy and often fast-paced role, which will see you responding to customer requests and supporting customers with the administration of their insurance plans ensuring our members get the healthcare they need at any time of the day or night.

In return, we can offer you some excellent benefits and a great working environment as well as the space to grow and opportunities to learn new skills to keep you developing personally and professionally.

What you'll need:

* Outstanding communication skills across both telephone and email channels

* An ability to solve problems

* Self-motivation with an ability to work on your own initiative

* A passion for providing outstanding customer experience

* Effective collaboration and team working

* High levels of organizational skills with the ability to prioritize and multi-task

* A high degree accuracy and a keen eye for detail

If you think this is the role for you, then click on the link to find out more about this opportunity and how Aetna is about more than just doing a job

Reference: 599088075

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