Customer Advisor

Posted on Dec 9, 2018 by Anonymous

Woking, Surrey United Kingdom
Call Center & Customer Service
Immediate Start
£18k - £18k Annual
Full-Time
Customer Advisor
Woking
18,000

My client are seeking a customer advisor to join their well-established, leading team based in Woking. The purpose of this role is to support customers when using the online services and making orders. The successful candidate will be able to build strong relationships with new and existing clients to ensure a high quality service is provided.

Responsibilities include:
Answer customer queries via email or on the telephone
Raise service related issues to the correct authorities
Log customer calls on to in house system
Support customers before and after service is completed
Communicate with relevant suppliers and colleagues and keep customers updated
Maintain a high level of knowledge for the services provided

You must be able to:
Communicate to a high standard
Support colleagues and be a team player
Be willing to learn new skills
Apply problem solving and analytical skills
Learn new technical software processes

Please apply for further information and the chance to be considered for this great opportunity

Reference: 599088053

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