This Job Vacancy has Expired!

hotel receptionist, 4* hotel central london

Posted on Dec 10, 2018 by Anonymous

London, London United Kingdom
Travel & Tourism
Immediate Start
£9 - £12 Hourly
Full-Time
We are now looking for an experienced hotel Receptionist ready to join our team and available to start immediately. The ideal candidate must be a very responsible individual, with great customer focus and possess the right attitude.

Main duties/ responsibilities:

* Ensure that all guest accounts are set up correctly with a valid method of payment i.e. sufficient advance authorization obtained for all credit cards.

* Enthusiastically delivering service excellence by handling all customers' requests and complaints to ensure their satisfaction and a high level of service.

* Be proficient in Front Office operations such as check-ins, check-outs, and reservations.

* Provide an accurate handover to returning colleagues at the end of the shift.

* Handle guest complaints in a careful and courteous manner

Entry Requirements:

* At least 1 year hotel receptionist experience

* Excellent customer service skills.

* Attentiveness, a well groomed appearance, initiative, loyalty, maturity, respect for confidentiality and discretion, a positive attitude and dependability.

* Enthusiastic in delivering service excellence.

* Has a good command of English, both spoken and written.

* Display a polite and professional attitude to internal and external guests

if you are interested and fill all the requirements then please apply asap or give us a call and we will get back to you shortly

Reference: 599086533