This Job Vacancy has Expired!

Customer Service Advisor

Posted on Dec 15, 2018 by Anonymous

Doncaster, Yorkshire United Kingdom
Call Center & Customer Service
Immediate Start
£17k - £17k Annual
Full-Time
CUSTOMER SERVICE ADVISOR

FULL TIME, PERMANENT

DONCASTER

POSITION: CUSTOMER SERVICE ADVISOR

INDUSTRY: manufacturing, B2B

ROLE: Full time, permanent

HOURS: 37.5 hours (8.30 - 5.00)

HOLIDAYS: 33 days (25 days plus 8 statutory holidays)

SALARY: £17K

JOB DESCRIPTION

* Providing excellent customer service support to customers and after sales support
* Health & Safety aware
* Log and register incoming calls
* Receive and accurately process customer order & query information and be willing to help customers & present solutions to expedite order & delivery issues, liaising with factory and logistics as required
* Flag up delivery query items
* Contribute to positive team spirit.
* Ensure consistency in your approach and ways of working when dealing with customers.
* Take responsibility for specific customer accounts and build good working relationship

Skills/Experience required

* Customer Service experience
* Stable career history
* IT literate
* Experience of working to deadlines, working as part of a team.
* You will have previously worked in an office based Customer Service environment dealing with companies, contractors processing and progressing their orders, query resolution or similar

In return you will be provided with:

* Monthly paid salary, 33 days holiday pay (including 8 stats)
* Product knowledge and training
* Professional and pleasant working environment with on-site parking and canteen

At Venatu Recruitment Group your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please follow the link: (url removed)

key skills - customer service, sales order processing,, internal account manager, order queries, B2B, SAP

Reference: 598094184

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