Our client is looking for a Trainee Parts Advisor for their prestige dealership within the West London area. As a Trainee Parts Advisor / Parts Apprentice, you will take orders from customers both face-to-face and over the phone, treating them in a professional & courteous manner at all times and being proactive in maintaining professional standards of personal and dealership presentation. You will need to ensure 100% attendance at college, with the desire and ability to achieve and pass the standards and tests required to successfully complete NVQ Level 3 as part of the Apprenticeship Scheme. Responsibilities as Trainee Parts Advisor / Parts Apprentice; Take and qualify incoming enquiries in person, by phone or my e-mail, recommending value-adding services where appropriate Accurate entry of client information and orders, utilising specifically designated systems Ensure all documentation is raised in a timely manner and in line with company policies Ensure that all parts orders are dealt with in the most efficient manner, taking account of customer requirements, time scales and costs Take personal responsibility for keeping customers informed of order status Effect timely despatch and delivery of parts where required Ensure parts records and product information files are kept updated Maintaining an ordered stock room and ensure stock is located and records updated immediately Actively participate in perpetual and or annual stock checks Help to ensure that the department is kept clean and tidy at all times Provide administrative support to the Parts team as required, i.e. filing and data input To support the technicians ensuring they are supplied with the correct parts and a timely manner To support the workshop in delivering parts at their request Supporting the service advisors and updating the Visual Health Checks with the parts numbers, prices and availability Basic - 14,500k - 21,500k Year 1 Apprentice - £14,500 Year 2 Apprentice - £16,500 Year 3 Apprentice - £18,500 Year 4 Apprentice - £21,500 For the position of Trainee Parts Advisor / Parts Apprentice you will work Monday to Friday from 8am to 5pm (6pm if over 18 years old) with a 60-minute lunch break. No Saturdays initially as an apprentice. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission. Key positons; Sales Executive, Sales Manager, Business Manager, Service Advisor, Parts Advisor, Technician, Mechanic, Master Technician, Workshop Controller, Service Manager, After Sales Manager, Dealer Principal, General Manager.