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Customer Support Administrator (12 month FTC)

Posted on Dec 12, 2018 by Allegis Group

City, London United Kingdom
Admin & Secretarial
Immediate Start
£23k - £23k Annual
Full-Time

Allegis Group, the largest privately held staffing and Recruitment Company are looking for a dynamic and enthusiastic individual to join our pivotal customer administration function. This is an exciting role that will allow you to work with a fun set of individuals.

You will partner with our sales function to provide both administrative and customer support to their large contractor base. Key aspects of the role will include; running compliance and on-boarding checks, supporting weekly contractor payroll, issuing contracts/extensions and providing key business information. As a result, candidates must be able to work to tight deadlines/timescales.

What you will be doing:

  • Act as the point of contact for contractor queries
  • Ensure contractors are on-boarded within allocated time-frames
  • Collect and verify contractor time and expense information on a weekly basis
  • Ensure contracts are issued
  • Develop strong relationships with the relevant sales team
  • Advise both consultants and contractors on any relevant compliance/legislation information
  • Data entry

What we are looking for:

  • Excellent administration or customer service skills gained within a fast-paced environment is essential
  • Experience of working within a sales environment or with sales consultants would be highly desirable
  • Proven experience of working with multiple departments and within very strict processes is essential
  • Demonstrated experience of working to set targets or processes
  • Strong communication skills with a good sense of humour
  • Can-do, enthusiastic attitude
  • Ability to think outside the box when solving problems

Reference: 598331455