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People Services Advisor - Organisational Development

Posted on Dec 12, 2018 by Resource Management

Wilmslow, Cheshire United Kingdom
Recruitment Consultancy
Immediate Start
£35k - £35k Annual

People Services Advisor - Organisational Development


Salary: £30,000 - £35,000

Benefits: 9% On-Target Bonus, fantastic pension scheme, private medical insurance from 1 years service, 28 Days holiday + Bank holidays plus more excellent benefits

Our client is the largest mutual life, pensions and investment company in the UK, with Group funds under management of £114 billion and latest ProfitShare pay out to members of £142 million. Group businesses provide around 9.0 million policies and employ 3,669 people. (Figures quoted are as at 10 May 2018).

Founded as a Friendly Society in a London coffee shop in 1861, they started out with the aim to help people avoid the stigma of a pauper's grave. Since then we have been helping people help themselves and are committed to delivering the best value for customers and putting members first.

We are currently transforming our People team, which involves the re-organisation of resource and activity into a tiered support and advisory model. This has resulted in the need to build our advisory capability in the shared services team. We are also introducing a new HR System (SuccessFactors), which will fundamentally change the way the People team supports the wider business.

We are looking for a People Services Advisor specialising in Organisational Development (OD) to join the team based in Wilmslow. The role is critical to the functions future success by building capability to support our new ways of working, acting as a key contact for both employees and people managers seeking guidance on all aspects of OD (engagement, performance, development, capability and talent) as well as resolving day to day HR queries.


  • Be first point of contact for OD advice and support (both to employees and people managers as well as external suppliers).
  • Proactively keep up-to-date with related People/HR and business issues, plus initiatives that may impact the OD strategy, and ensure that relevant information is shared within the immediate team, as appropriate.
  • Whilst OD is the primary focus of the role, you will also work in partnership with people managers supporting performance management, absence management, resourcing, employee management and employee relations, ensuring input is provided effectively, professionally and within required timescales.
  • Provide input into policy development activities to raise awareness of and ensure compliance with best practice.
  • Support the upskilling of the People Services Co-ordinators plus associated activity that contributes towards the self-service knowledge and capability.

Skills, Qualifications & Experience:

  • Demonstrable experience as a subject matter expert within an internal customer facing role, being able to successfully demonstrate evidence of working within learning, development and talent management, including competence/capability frameworks and employee engagement.
  • Candidates must have achieved or be working towards a CIPD qualification (Level 7 or equivalent).
  • Commercial experience and an understanding of how HR can impact business performance.
  • Previous experience with change management and driving cultural change across a business.
  • Excellent coaching, planning and organisational skills.
  • Good awareness of the risks associated with people issues, recognising the appropriate point of escalation.
  • Experience of SuccessFactors or similar leading HR technology platform would be beneficial.
  • Exceptional communicator with the ability to relay complex data, simply and concisely in both written and verbal formats.
  • High degree of influencing and persuasive skills with the ability to both influence and implement with a commercial awareness.

To apply, please use the 'Apply Online' link below.

Reference: 598330092