Catchment Operator - Networks
Posted on Dec 12, 2018 by South West Water
South West Water provides reliable, efficient and high quality drinking water and waste water services throughout Cornwall, Devon, and parts of Somerset and Dorset. We believe that by investing in the future of our region, we are not only improving the quality of life for today's residents and visitors but are also taking responsibility for future generations. Our aim is to continually drive up standards, particularly in the areas that matter most to our customers and be amongst the best in the water industry.
We now have an exciting opportunity has arisen to join one of the South West's leading employers as a Networks Catchment Operator for our team based in Plympton but covering an area within Devon & Cornwall.
As a Catchment Operator working within the Area Waste Water Networks team, you will be responsible for inspecting, maintaining and improving the sewerage network. This role is customer facing and you will be a key player in a team that strives to deliver a consistently excellent service to our customers in both planned and reactive emergency situations. You will be responsible for the completion of reactive and planned work across the sewerage network to the highest standard of workmanship including but not limited to:
*Rapid response to and resolution of pollution and flooding events*Blockage clearance and investigation of underlying causes*CCTV survey of pipework and asset investigation*Maintenance of small sewage pumping stations and CSOs
South West Water is committed to protecting our surrounding environment and this role will be integral to delivering this commitment by ensuring a smooth passage of sewage from its source to our treatment works
[b]The Ideal Catchment Operator:[/b]
*Ensuring all work completed provides the highest level of safety and service to the customer, dealing with sensitive issues in a calm and reassuring manner and approaching all situations in a polite, friendly and approachable manner. To deal effectively with customer queries, provide resolution or escalate issues to management where appropriate.*Being able to work independently using a single-person operated jetting vehicle, as well as working as an effective part of a team tackling larger issues.*Able to take part in a flexible working pattern which is in operation that includes undertaking standby and call-outs and working evenings and weekends on a rota basis*Experience of working independently using initiative to tackle and solve problems*Experience of working in a team and an understanding of the importance of teamwork*Feedback work completion in real time and to the required standard to support decision making and performance tracking across the team.*Able to work to a high standard, with a focus on quality of work carried out to enable compliance with our regulated consents*Have the ability to problem solve and fault find.*Practical experience or relevant qualification in Waste Water operations would be advantageous but not essential if you have the ability and are willing to learn and progress.*Full Driving Licence
[b]Rewards & Benefits:[/b]
In return for your hard work as our Catchment Operator, we can offer a Starting salary [b]20,242 per annum[/b] dependent on skills and experience + a working pattern supplement (Progressing to [b]26,486 per annum[/b] based on Waste Water Progression Scheme)
We also offer a range of excellent benefits, working within in a team-orientated and collaborative environment, for a company that strives to be environmentally, socially and economically sustainable.
[b]If you have the skills or experience to join our team as a Catchment Operator, click [/b][b]apply today.[/b]
South West Water
Independent Appointments (UK) Ltd