Agent Support Administrator

Posted on Dec 19, 2018 by Live

City, Leeds United Kingdom
Admin & Secretarial
Immediate Start
Annual Salary

JOB TITLE: Agent Support Administrator

REPORTS TO: Team Leader



To provide operational support for our Estate Agents and Solicitors whilst adhering to set service standards.


  • Accurately deal with queries from Estate Agents and Solicitors regarding Live systems, processes and services in a timely fashion
  • Accurately deal with queries from vendors and applicants regarding the conveyancing processes and the fees
  • Input conveyancing leads which are received via inbound telephone and email
  • Responsible for calling clients to take payment for conveyancing products
  • Monitoring mailboxes, ensuring all emails are responded to in a timely fashion
  • Undertake additional adhoc outbound campaigns
  • Additional adhoc tasks on the request of the Team Leader

Personal Qualities

  • Previous experience working in an administrative and/or customer service capacity.
  • Excellent communication skills.
  • Ability to manage a varied workload.
  • Ability to meet tight deadlines and targets & work under pressure.
  • Good data input skills.
  • Good team player, but, also the ability to work on own initiative.
  • Good attention to detail.
  • Good organisation skills.
  • Experience of working in a high volume environment.

Reference: 598332917

Similar Jobs

Business Support Administrator

City, Leeds United Kingdom

Bibby Financial Services

Sales Support Administrator

City, Leeds United Kingdom

New Chapter

Sales Support Administrator

City, Leeds United Kingdom

Page Personnel Secretarial & Business Support

Administrator / Events Support

City, Leeds United Kingdom