After Sales & Admin Ops - mat cover Feb 2020

Posted on Dec 14, 2018 by Jobwise plc

Didsbury, Manchester United Kingdom
Admin & Secretarial
Immediate Start
£17k - £17k Annual

Working for a fantastic company who operate within luxury travel, with an excellent reputation in the industry, we are currently recruiting for an Aftersales Administrator to join to team. This role is a maternity cover until Feb 2020 and can offer a salary of up to £17,000pa dependant on experience and is working Monday to Friday 9.00AM - 5.30PM. This is a fantastic opportunity for someone who is looking for their next role within the travel industry.

About The Role:
· Provide a high touch quality service for the Reservations department
· Book/ Amend and service flights & hotel arrangements
· Liaise with all supplier to ensure bookings are confirmed in writing
· Pro-actively administer all aspect or travel arrangement and lead by example
· Ensure errors are kept to a minimum
· Produce accurate documents
· Work effectively as part of a team
· Work towards weekly targets
· Provide support to other teams where necessary
· Provide excellent levels of customer services
· Assist to produce a Ticket Chaser List - Twice Weekly
· Assist to produce the Ground Handlers Arrival Lists as required
· Provide assistance with our Concierge service if required
· Prepare and check full itinerary and document process for all clients
· Assist with the dispatch of post - Daily
· Support Supervisor to maintain appropriate stocks of brochures, stationery items, wallets and tags

Essential Skills & Experience
· Excellent knowledge of IT systems including Microsoft Office, Dolphin & Galileo
· Strong awareness of the Travel Market Place
· Excellent communication skills both verbal and written
· Strong Administrative skills
· Able to multitask
· Keen eye for detail
· Positive 'can do' attitude
· Good -planning and organisation skills
· Ability to communicate clearly and accurately
· Approachable manner for both colleagues and clients
· Willingness to learn and adapt to change

About The Benefits
· Maternity Cover until Feb 2020
· Monday to Friday 9.00AM - 5.30PM
· 23 days holiday pre annum
· Contributory pension
· Opportunity to travel as part of the role
· Free Parking on site

Reference: 598332870

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