Payments & Billing Advisers
Posted on Dec 13, 2018 by Total Recruitment Group Ltd
Our client is an inspiring, innovative company who has invested heavily in the advancement of their site based in Kilmarnock. They have worked hard to create a unique, open, versatile space that any employee would find welcoming.
With amazing connections from Ayr, Irvine and other surrounding areas. Our client's site is extremely accessible by public transport.
Alongside the benefits of the working environment, this company really care about their staff. They have focused the past number of years on renewing, refreshing and enhancing their staff experience, creating the most basic but well appreciated incentives for their core loyal work force. This is clear to see by taking the time to visit their business. These incentives and the appreciation beats through the core of the business.
The environment is fast paced, vibrant and fun. An exciting opportunity has arisen for a number of new Payments & Billing Advisers. The role will involve handling inbound calls from customers to discuss billing options for them. They are looking for highly communicative individuals who can be engaging, warm and empathetic to a customer's needs and requirements. This is a role for someone who is naturally a people person. You must be professional, and ambitious would be great as this client home grows their own talent on a regular basis.
The role will involve working a 40 hours week Monday to Sunday 8.00am to 9.00pm, so flexibility is paramount. If successful you will receive three weeks condensed training, which will give you all the key tools, and any additional skill to conduct the role. We would advise that within the first 3 weeks training no holidays can be authorised.
Our client offers an initial starting salary of £16400pa which overtime can increase to £17600, you also receive a monthly bonus within this role which is great given its a customer service position.
They also run a number of other benefits and incentives including earning additional holidays, accruing 'duvet days' for some unexpected time off for all your hard work, and many other discounts for high street stores and cinemas, as well as mobile phone discounts. All amazing additional perks.
This is a great time to join our client as the growth within the business is about to reach an all-time peak. All we ask is that you have a background in a strong customer focused environment, the likes of retail, front of house, hospitality, sales, telesales, events, adminsitration etc. And that you are hardworking, loyal, genuine person with a great outlook on life and a fantastic attitude to your work. The rest our client will train.
We are looking for a number of people for an immediate start. So if you feel this role would be a suitable match, please upload your CV by clicking on the link required.