Quality Officer

Posted on Dec 14, 2018 by YourRecruit Ltd

Redhill, Surrey United Kingdom
Recruitment Consultancy
Immediate Start
£21k - £21k Annual
Full-Time

A superb opportunity has arisen as a Quality Officer working for a leading and rapidly expanding Motor Insurance company; a company that can offer a fun and vibrant working environment (they have a pool table and posh coffee!) excellent benefits, team nights out and personal development.

Working closely with the training department and call centre this role sits firmly in the middle as a Quality & Compliance expert.

A competitive salary of £17,000 - £21,000 plus Monday to Friday working of 8.55am - 5.30pm this is an opportunity to take that next step in your career.

As a Quality Officer, you will be responsible for evaluating calls, ensuring a high level of service is provided to customers, monitoring performance and compliance, carrying out audits on products and employees, identifying trends and training needs and reporting to managers.

If you have customer service experience, an analytical mind and good numerical skills then APPLY NOW!

Keywords: Quality, Compliance, Call Centre, Training, Development, Audit, Analysis, Calls, Monitoring, Reporting, Performance

***For your information***

*Interested? Please send your CV in as a Word format only

**Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship),

***Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee***

Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies.

YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation.

Reference: 598331777

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