Attend to visitors and deal with inquiries on the phone and face to face. Supply information regarding the organization to the general public, clients and customers. Provide administrative support to the HR team as required. Responsibilities
Answer telephone, screen and direct calls Relay messages in a timely manner Provide information to callers as appropriate Greet visitors entering organization Deal with queries from the public and customers, direct calls to the appropriate individuals Maintain current knowledge of staff movements in and out of the organization through the use of organization charts / company intranet / staff announcements Maintain a clean and organized reception area General administrative and clerical support Schedule on-boarding meetings and conference rooms for all new hires Coordinate the Business Card Program Maintain Commuter Log and Wellness Log spreadsheets Assist Senior Manager Talent Acquisition with scheduling interviews Assist with scheduling meetings through Outlook Assist with breakfast and/or lunch orders for meetings as requested Assist with hotel and travel reservations as requested Assist with special projects and HR administrative work as assigned Essential Qualifications
High school diploma or equivalent with 1-2 years of experience in a reception or customer service/call center environment. Knowledge of administrative and clerical procedures. Proficient working knowledge of Microsoft Office. Proficient keyboard skills. Must have excellent verbal and written communication skills. Must have a professional personal presentation. Must be extremely reliable. Must maintain a high level of confidentiality and discretion. Must be tactful, diplomatic and possess the ability to communicate with individuals at all levels of an organization. Must be able to carry out assignments with minimal supervision and be able to multi-task effectively. Physical Demands
Working conditions are normal for an office environment. Must be able to sit for extended periods of time. Must be able to use a computer keyboard and view a monitor for extended periods of time.