Customer Service Executive, Sheffield, £21,000pa

Posted on Dec 15, 2018 by Anonymous

Sheffield, Sheffield United Kingdom
Call Center & Customer Service
Immediate Start
£21k - £21k Annual
Full-Time
Office Angels are currently recruiting for a Customer Service Executive / SAP Co-ordinator to join our client based in Sheffield. This role is initially a temporary position with a permanent position available for the right candidate. The salary for this role is up to £21,000pa along with a bonus scheme in place. This role is a short distance from the city centre so has good transport links and free parking on site.

The main duties of the role -

* First point of contact for product queries and sales ordering.
* Responsible for the timely, efficient and accurate processing and input of sales orders received via phone, fax and e-mail, supplying customers with order confirmation and progress updates.
* Responsible for liaising with the finance, sales, marketing, logistics and operations department in connection with customers queries
* Responsible for liaising with the sales team regarding identifying new sales opportunities/sales leads
* Responsible for liaising with internal suppliers regarding delivery dates
* Responsible for providing price quotations, keeping accurate sales records and supplying product information, both internally and to customers
* Responsible for dealing with difficult customers or more complex orders and with non-routine enquiries, ensuring customer enquiries are promptly resolved
* To propose customer returns and action required credit notes associated with these returns.

The ideal candidate -

* Have worked in an industrial business where customer service experience has been gained
* An understanding of SAP

For any further information on this role, please contact Jess Nortrop on (Apply online only) or (url removed)

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://(url removed)/candidate-privacy

Reference: 598202317

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