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Financial Systems Coordinator

Posted on Dec 8, 2018 by Kantar Group Limited

Ealing, London United Kingdom
Immediate Start
£500 - £42.9k Annual


Finance Systems Coordinator

We're creating a team of unrivalled strength and diversity


Finance Systems Coordinator

Location: Ealing

Salary: Competitive

Full time/Permanent


The post holder will be responsible for the first line support, maintenance, and administration of the all the systems supported by the Finance Systems team.


Nobody knows consumers better than Kantar. Providing insight and inspiration to help clients flourish in an extraordinary world, we bring together 9 of the world's leading research, data and insight brands. At the heart of WPP, our global team of 30,000 people in more than 100 countries delivers specialist insight, business strategies and consultancy support.


  • First line support of all Finance systems supported by the FSUK team (primarily Maconomy).
  • Investigate and resolve system/user issues, ensuring that requests for assistance and problems are addressed in a timely manner and are suitably resolved or referred onwards to relevant or responsible parties.
  • Identify any trends in support calls issues and provide recommend resolutions, for example training or process changes.
  • Ensure that all calls are recorded appropriately in the ServiceDesk software (Service Now). Prepare analysis of support calls for the Finance Systems Manager to review.
  • To manage any projects designated to the role, ensuring their completion in a timely manner (using appropriate methodology).
  • Draft Policies and Procedures as required, for the Finance Systems Manager to review.


  • Similar IT/Database/Data administration environment (CRM/ERP/Maconomy)
  • Excellent verbal and written communication and comprehension skills
  • Demonstrable customer service skills
  • Ability to build effective and professional relationships with third parties and to deal with potentially difficult customers
  • Strong team player with ability to work effectively with diverse groups
  • Proven organisation and administration skills


We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. To apply for a career that's out of the ordinary, please apply today, we are looking forward to conducting interviews.


At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.


Reference: 598101978