Posted on Dec 10, 2018 by Anonymous

Kent, Kent United Kingdom
Call Center & Customer Service
Immediate Start
£20k - £25k Annual
Location - Kent
Salary - £20,000 - £25,000 per annum dependent on experience

* Efficiently allocating Engineers to respond to logged Calls
* Optimise the deployment of available resource, based upon skills requirement, geography and agreed SLA's.
* Maintaining & developing relationships with Suppliers.
* Liaise with stakeholders in respect of the progression of jobs
* Order required parts from Suppliers and ensuring they are ready for Engineers collection or on site.
* Processing all call related job sheets supplied by the Engineers
* All administration required to ensure the completion of an Installation/Service Call
* Sending quotes for works to be carried out
* Liaising with engineers to ensure jobs are properly closed down
* Maintaining engineering diary
* Using tracking software to optimise job planning

Personal attributes:

* Must be ambitious, have the drive to succeed and desire for development
* Candidate must have exceptional organizational skills and the ability to prioritise work effectively
* Must be customer focused and can view things from a business perspective
* The candidate will be able to work under pressure, be able to work on their own using their initiative, be motivated and have a "can do" attitude


* Competitive salary
* Pension Contribution
* Company bonus
* Days holiday for your birthday
* New offices

Reference: 598094195

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