Dutch Customer Service Advisor

Posted on Dec 15, 2018 by Anonymous

Camberley, Surrey United Kingdom
Call Center & Customer Service
Immediate Start
Annual Salary
Our client based on the outskirts of Camberley are currently recruiting for a Customer Service Representative to join their busy team.

The role

* To be a member of the customer service team delivering an efficient and consistent service from start to finish supported by expertise and enthusiasm.
* To be the customer's first point of contact providing a welcoming, courteous and helpful service, promoting at all times a positive image of the company.
* To ensure that all customer needs are met and opportunities maximised, making sure instructions and requests are correctly interpreted and fully "owned" and actioned.
* To process all customer orders accurately and input into our IT Systems ensuring that all SLA's are met, up-selling additional products and services where appropriate.
* To establish and maintain relationships with customers, both internal and external - having good communication channels to ensure staff are aware of any problems and issues

The Person

* Educated to GCSE level or equivalent,
* Fluency in Dutch
* 2-3 years experience in a Customer Service Role
Good IT Skills, knowledge of SAP an advantage
* Effective interpersonal and communication skills
* Excellent attention to detail
* Be able to work well as part of a team whilst also having the ability to work on own initiative and be self-motivated

Reference: 598094191

Similar Jobs

Customer Service Advisor

Camberley, Surrey United Kingdom


Customer Relations Advisor

Camberley, Surrey United Kingdom

Caring Homes Group

Customer Service Administrator

Camberley, Surrey United Kingdom

Index Recruitment Ltd

Customer Service Representative

Camberley, Surrey United Kingdom