Hire Controller

Posted on Dec 12, 2018 by Anonymous

Newbury, Berkshire United Kingdom
Call Center & Customer Service
Immediate Start
Annual Salary
Full-Time
Based in the depot, the Hire Controller' role is a vital part of operations and operates on the frontline of sales and customer service.

Introduction to Speedy…

We may have started small but we've always had big ideas. Since Speedy was established in 1977 we have grown into the UK's leading hire business. Along the way we've won countless awards for innovation, safety and our commitment to training to name but a few. Our people are the heart of our business and it's their commitment and professionalism that makes us the biggest and the best in the industry.

Package descriptionCompetitive salary with pension, 21 days holidays rising to 26 after 1 year plus bank holidays, salary bonus, life assurance and our fantastic salary extras scheme that offers cycle to work and various other fantastic benefits along with our great staff discounts.

Main responsibilitiesOn a day-to-day basis, you can expect to be desk-based, working directly with the other departments, liaising regularly with stock teams, drivers and engineers to ensure minimal delay in fulfilling the needs of the customer with readily available equipment and close contact.

Relationship building is the key to success, as the Hire Controller coordinates the entire hire process from taking the order through to delivery and collection, liaising with every part of the depot to ensure the needs of the customer are met and that they're satisfied with our service.

Whilst your role will need you to demonstrate the competence to work alone, we work proudly with a team culture so adaptability and communication are key. Being a Hire Controller with Speedy will bring great opportunities for you to learn new skills and progress your career, where you can learn from those around you and develop with our in-house training courses.

Ideal candidateAt Speedy, we want to help you develop and progress; but we'll need you to demonstrate these skills and attributes for us to be able to support you…

Essential:

Strong organisational skills
Strong communication skills both verbally & written
Adaptability
Commitment to learn and developDesirable:

Driving license
Previous experience working within the hire industry or similar sales or operational role.About the companySpeedy are the leading provider of hire products and supporting services to the construction, industrial and infrastructure sectors. We have a network of over 200 depots across the UK and Ireland, and over 3000 people who offer a nationwide service and look after the largest hire fleet in the market.

We also lead in health, safety and sustainability. We are the safest hire provider, based on accident and industry rates, and have the lowest carbon footprint in the industry. Our hire fleet also includes an increasing range of green option products, helping our customers improve their energy efficiency and reduce their environmental impact.

Vision, mission and values:

Our vision is to become the best company in our sector to do business with and the best to work for.

Our mission is to provide safe, reliable hire equipment and services to enable successful delivery of customer projects.

Safe - the first priority in everything we do
As One - working together to collectively achieve our goals
Innovative - to continuously improve
Driven - to deliver first class customer service

Reference: 598094145

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