Our client is situated in the heart of Brussels and is easily accessible with public transportation. The company is active in the financial sector. As Customer Service Officer (M/F), you will be responsible for the following tasks: Supporting Belgian customers from A to Z; Handling account openings and account closures; Attracting new customers by answering incoming calls and responding customer emails; Responding and resolving customer requests and reporting the issues; Finding the best solution to solve customers' problems; Following up on customers' instructions (placements, savings, investments, etc.); Supporting the company's marketing strategy throughout various campaigns and means of communication. By applying to this position, you acknowledge that you have read and accept the following terms: The requested qualifications for this Customer Service Officer (M/F) position include: You are in possession of a bachelor degree (Logistics, International Trade, etc. ) or you have a first experience in a similar function/industry; You speak perfect French and Dutch, and have outstanding written and spoken skills in both those languages; You have a good knowledge of MS Office (Word, Excel & Power Point) You are a real team-player, you easily take initiatives and have great communication skills; You are extremely well organized, focused on satisfying the customers 'needs and are stress resistant; You are cheerful, positive and client-oriented. Our client offers: An interesting full-time offer with a motivating salary package in line with your experience; An interim contract with fixed-term option; A professional and stimulating environment; A place in a healthy, well-established business with an interes... Originele vacature is te vinden op StepStone.be - Maak nu een Jobagent aan op StepStone en vind je droombaan! Vind gelijkaardige jobs, informatie over werkgevers en carrièretips op StepStone.be!
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