Program Analyst

Posted on Dec 11, 2018 by Library of Congress

Washington, WA 20001
Immediate Start
Annual Salary


This position is located in the Chief Operating Officer service unit (COO) and reports to the Chief Human Capital Officer (CHCO). The incumbent is responsible for designing, developing and utilizing data collection instruments; gathering data from external source; integrating and analyzing data; and reporting trend, conclusions, and potential impacts as the data relates to various programs within the COO.
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Performs complex comparative analytical studies in support of the COO mission. Conducts analysis of statistical data and comprehensive evaluations and data analytics of ongoing operations to ensure program goals are met and identities areas where operational efficiency can be enhanced. Assists COO staff and contractors in implementing data systems to gather and analyze such data.
Identifies and utilizes efficient methods, best practices, analysis techniques, ad tools to capture relevant data relating to COO and overall Library practices and to forecast underlying patterns and trends that include evolving technologies and other factors and related issues. Performs or guides others in data entry tasks when needed or required. Supports the capture, reporting, and analysis of statistical data related to COO operations. Analyzes emerging technology that could be leveraged in support of the business processes and information systems used by COO which include Library of Congress systems and external systems.
Using data-based analysis methods, assesses program effectiveness of complex operational processes and systems encompassing difficult and diverse functions or issues affecting critical aspects of the major programs of COO.
Communicates to the COO and other managers when adjustments or changes in objective or shifts in priorities have occurred. Recommends data-based assessment plans and/or research methodologies that include guidance on the data to be collected and analyzed and the performance targets to be met.
Consults with all levels of management and staff inside and outside of the service unity. Works closely with the COO, managers and staff to ensure concerns are met. Conducts briefings and presentations to managers and staff inside and outside the Library regarding data matters.
Develops and maintains relationships with internal and external entities. Stays current on issues, practices, and trends in data analysis as it relates to service unit goals and activities.
Independently drafts memos, correspondence, reports, presentation materials and other complex analytical documents that include narrative text, graphs, charts, tables and other visual representations of data and analysis. Coordinates with or leads others to integrate statistical analysis and findings into reports and other public presentation documents.

Travel Required
Not required
Supervisory status No
Promotion Potential 13
Job family (Series) 0343 Management And Program Analysis
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Conditions of Employment
No additional requirements to those listed above.

Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision.
Ability to design, develop and utilize data collection instruments to assess a program's effectiveness to meet goals.**
Ability to assess and integrate program and organizational data to improve operations.**
Ability to communicate with stakeholders to collect requirements in order to gather and present data in an easily understandable format.**
Ability to build and maintain relationships with individuals from varying backgrounds and levels to provide consultation or liaison services.
Ability to communicate effectively other than in writing.


Additional information
The position description for this position is 378349.
This is a non-supervisory, non-bargaining unit position.
The incumbent of this position will work a flextime work schedule.
Although it is the Library's policy to afford the maximum pay benefit to employees when setting rates of pay, a new appointee who has had no previous Federal service will generally be paid the minimum step of the grade.

The Library of Congress is an equal opportunity employer. Women, minorities, and persons with disabilities who meet eligibility requirements are strongly encouraged to apply.

Applicants must submit a complete application package that is received by the closing date of this announcement.

This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please (see application details). The decision on granting reasonable accommodation will be determined on a case-by-case basis.

Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The certificate of disability must verify that the applicant has a severe disability and may be issued by a State Vocational Rehabilitation Office, a Disability Services or Career Services Office of the applicant's college or university, or the Department of Veterans Affairs. The date of certification must be within three (3) years of the vacancy closing date and must be submitted with your application. For more information contact the Library's Office of Equal Employment Opportunity and Diversity Programs at (see application details) or email (see application details). FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.

The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service.

Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation.

The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement.

Initial appointments, permanent or indefinite, to the Library of Congress require completion of a one-year probationary period.

A "Not to Exceed" (NTE) status is used to identify an appointment with a specific ending date. However, the Library has the right to separate a NTE employee at any time due to either performance issues or budget constraints.

Are you a veteran? Please indicate the type of veterans' preference you are claiming in your application materials and/or applicant profile and provide the appropriate supporting documentation to validate your claim. Those applying for 5-point preference must submit Member Copy 4 of your DD 214. Those applying for 10-point preference must fill out an SF-15 (click here for the form) and provide the required documentation listed on the back of the form. If required supporting documentation is not attached, Veterans' Preference will not be considered in the application process.

For more information regarding eligibility requirements, please see the Library of Congress Merit Selection Plan, Section X.D, at: .
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How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
The Library of Congress evaluates applicants through an applicant questionnaire and a structured interview. Applicants may also be screened for some jobs through licensing, certification, and/or education requirements, a narrative/application review, and/or a preliminary telephone interview. The knowledge, skills, and abilities (KSAs) that are marked with a double asterisk (**) in the vacancy announcement and the applicant questionnaire are considered the most critical for a position. To be considered for final selection, applicants must demonstrate fully acceptable experience in these designated KSAs in the narrative/application review, preliminary telephone and/or full structured interview. The various assessment tools listed above are designed to verify or explore applicants' experience, knowledge, and training directly related to the job in order to identify the best qualified applicants for selection.
To preview questions please click here .
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Background checks and security clearance
Security clearance Not Applicable
Drug test required No

Required Documents
Current or former federal employees must submit their most recent Notification of Personnel Action (SF-50 or equivalent). Disabled applicants claiming Selective Placement eligibility must submit proof of disability and a certification of job readiness. If Selective Placement is applicable to you, you will not be considered without submitting this documentation.
If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education ...... click apply for full job details

Reference: 597344546

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