Product Specialist (m/w) Schlieren
Posted on Dec 15, 2018 by Tesla
Our Product Specialists are great communicators who put the customer
first, making Tesla a pioneer in the automotive industry with the highest
customer satisfaction rate.
You will work with an international and diverse team of our best and
brightest. Their backgrounds range from sales to customer service, from
hospitality to retail and what unites them all is the believe in Tesla's
mission to accelerate the world's transition to sustainable energy.
You will be based in one of our modern Tesla stores and showrooms where
you will provide a fun educational experience for customers who come into the
Tesla retail store and educate the public about the electric drive experience.
For you, it's a unique opportunity to help us revolutionize the way in which
potential customers experience the Tesla brand and get to know our products,
all whilst furthering your professional growth and skills.
Represent. By welcoming customers to our
store and introducing them to our products, you are the first point of contact
and represent the 'face' of Tesla, ensuring a positive start to the customer
Educate. Electric vehicles are
uncharted territory for many. It will be your role to enthusiastically teach
potential customers and fans about the benefits of going electric. You'll also
keep up with industry trends and best practices.
Enable. Through conversations on the
floor, identify future Tesla prospects and encourage them to get behind the
wheel of a Tesla product for themselves.
Hit the road. Alongside
a Sales Advisor, you may co-pilot test drives or attend special events and
provide a safe and memorable experience that potential customers will recommend
to family and friends.
Engage. Help Tesla enthusiasts and
future owners stay up to speed with Tesla by subscribing them to digital
updates from the company and founder, Elon Musk. You also provide high quality
customer service to the existing Tesla owner community.
Ideate. Help develop a new way to
market and sell cars to the community.
Achieve targets. Your
performance will be measured by your ability to engage and sign up potential
customers in the store for updates and test drive and other event invitations
Adapt and delight. Host
delivery appointments, including new owner orientations tailored to the
individual customer's needs and comfort level.
Experienced. You hold a Bachelor's or
Master's degree or the equivalent in professional experience and extraordinary
talent for sales.
Hospitable. You naturally make others
around you feel comfortable by striving to provide an excellent customer
Commercially minded. Since you
will be working alongside Sales professionals, a commercial mindset is of
advantage. You also bring along the ability to understand and convey business
issues and technical concepts. Previous experience in retail, sales or customer
service is a plus.
Passionate. At Tesla, we're trying to
change the world by progressing sustainable energy. We expect you to share the
same enthusiasm for renewable energy and sustainable transportation.
A fast learner. We
don't expect you to be an expert on day one and our dedicated
trainings and your colleagues will upskill you quickly.
A communicator. From top notch customer
service to interfacing across a fast-moving, international company, you
communicate clearly, concisely and confidently in English and German
A reliable team player. You'll
be part of a diverse team that thrives on collaboration. To support
your team, you are open to working on weekends and events.
A driver. You've held your valid
driver's license for at least two years and maintain a safe driving
A safe, fun and fast-paced working
An exciting role within the world's
leading sustainable transport and energy company, making an
impact every day.