Call Centre Operative

Posted on Dec 12, 2018 by Anonymous

Billericay, Essex United Kingdom
Call Center & Customer Service
Immediate Start
£17k - £21k Annual
Full-Time
Call Operative (Repairs and Maintenance)

Temp-Perm

As a Call Operative you will be situated in the Contact Centre providing a front line customer service on a daily basis.

Tenants will call in regarding the repairs and maintenance issues they have on their properties. You will take down the job that needs to be completed, upload this onto the system, and allocate the job to the correct engineer's.

A few important points are listed below, of what is required of you on a day to day basis:

Hours 8:00am 17:00pm, Monday Friday with 1 hour lunch
The team consists of 10 - 12 Call Centre Staff
Must be able to drive as no access to office via public transport
Contact/Call Centre environment experience
Must be able to handle a high volume of calls daily
Manage minor complaints
Liaise with the operatives when allocating them repair jobs

We are looking for reliable, customer focused candidates to fill these positions.

Please get in touch if you would like to be considered for this position.

Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer

Reference: 597648811

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