Customer Service Call Operator

Posted on Dec 15, 2018 by Anonymous

Warwickshire, Warwickshire United Kingdom
Call Center & Customer Service
Immediate Start
£8 - £8 Hourly
Temporary
We are currently seeking a Call Operator to work within our clients Customer Services department on a Temporary basis until approx. mid-January.

This is a great opportunity to work within a very successful company who are a leader in their market!

Hours: 9:00am - 5:30pm Monday to Friday

The role will involve:

* Respond to customer emails and telephone calls in a prompt and professional manner

* Handle enquiries ranging from order and delivery status, general product information, right through to technical issues.

* Deal with customer refunds and returns requests

* Liaise with internal teams and external third parties, such as payment partners and courier providers

Candidate requirements:

* Excellent written and verbal communication skills

* Previous Customer Service experience is desirable

* IT Literate

Due to the location of our client candidates must be car owner/drivers.

Please note we can only contact successful candidates due to the amount of applicants applying we will be back to you within 48 hours of your application if you are successful. Thank you

Reference: 597648720

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