Service Consultant

Posted on Dec 10, 2018 by Anonymous

City, London United Kingdom
Recruitment Consultancy
Immediate Start
£21k - £23k Annual
Options Resourcing is an independent recruitment business and was recently placed in the HOT 10 of recruitment businesses in the UK. We are a market leader in the provision of staff to the construction, built environment and commercial sectors, and have formed close working relationships with some of the leading businesses in the UK.

This is an exciting opportunity to join a growing venture for Options Resourcing. Due to continued growth from our branch, we are looking to employ a Resourcer to support the branch and enable further growth.

General Purpose

*To provide clerical support to the branch.
*To assist the branch's weekly payroll in line with the Organisations set policies and compliance criteria.
*To be the first point of contact for clients and candidates contacting the branch
*To effectively register new and update existing candidates on the Organisations in house database.

Duties / Responsibilities

The Resourcer's main areas of responsibility are up-selling, account development, resourcing, payroll and various administrative duties. Product knowledge, client and market knowledge must be sufficient to give the client and candidate confidence.

Client Service, Account Development and Up-selling

*Temporary worker supply is checked to ensure attendance
*Questions regarding extra business possibilities at every call
*Accurate job profiles are gained for every booking and matched with an operative to clients satisfaction
*Lead generation


*Identifies opportunities
*Competitor activity
*Creates a weekly time plan for the team
*Aware of signs /opportunities available on clients site, through being inquisitive e.g. lead generation


*Locate and secure candidates for positions
*Carry out required reference checking
*Build and maintain a database of available candidates
*Maximise % margin when filling vacancies
*Ensure company recruitment procedures are followed at all times
*Obtain candidate appraisals when finishing a contract
*Management of candidate database
*Advert response sheets are collated and filled out correctly at all times
*Ensure sales consultants are given sales leads from referencing / advert response
*Promptly answering all inbound telephone calls and directing them accordingly.
*Placing job advertisements.
*Gather completed timesheets from both clients and candidates so they may be processed before the Organisations payroll deadline.
*Ensure that registration forms are sent to candidates

Health and Safety & Environmental

*Promote 100% compliance to the Organisation's Health and Safety policies and procedures. Work with all colleagues to promote Health and Safety as an absolute priority for the Organisation.
*Communicate and promote the Organisation's absolute commitment to Health and Safety in the Client and candidate marketplace

Reference: 597644076

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