Posted on Dec 14, 2018 by Softcat PLC
About the Team
Softcat is one of the UK's leading IT infrastructure providers and a FTSE 250 listed company. We're passionate about outstanding employee satisfaction and world-class customer service - both of which inspire our flexible, friendly approach to business. You will be joining a small team in our lively Marlow Head Office dedicated to servicing a small number of key, enterprise customers.
We are looking for an enthusiastic and self-motivated individual to support our logistics team with all supply chain procedures, from coordinating deliveries to managing shipping documentation. To be successful in this role, you should be well-organized and understand the order fulfillment cycle.
What you'll be doing
- Help plan and coordinate shipments both domestically and internationally. Document, monitor and communicate deliveryETA's both internally and externally.
- Track Orders and ensure timely deliveries.
- Prepare shipping documents such as commercial invoices, purchase orders and any other necessary customs documentation.
- Assist in coordinating our supply chain procedures maximising quality of our delivery service.
- Maintain updated records of orders and delivery timelines.
- Communicate with customers on the status of their orders.
- Obtain and keep records of all relevant documentation for completed shipments.
What we need from you
The ideal candidate will possess excellent multi-tasking and organisational skills as well as superb time-management. You should be excellent at communicating and willing to speak to customers over the phone and in person. You must be proficient in Microsoft Office (Word, Excel & Outlook) and have excellent analytical and numerical skills, with a good eye for detail.
Passion. Intelligence. Fun. Responsible; these are the core values which define Softcat. We are one of the UK's leading IT infrastructure providers and a FTSE 250 listed company. The business is based on two key principles: outstanding customer service and employee satisfaction- both of which inspire our flexible, friendly approach to business. For more information about Softcat please visit our website.
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