Posted on Dec 12, 2018 by Selective Recruitment Solutions Ltd
Job role: Data Analyst
Salary: £28,000 - £30,000
Hours: Monday to Friday 9am to 5.30pm
The Role for Data Analyst:
You will work collaboratively with the Contact Centre, Field Marketing Teams, CSM and our Client and will be the primary support function ensuring that high quality reporting, trend analysis and insight is provided OTIFNE; this will contribute towards operational solutions that meet the Client's needs and objectives.
The Data & Insight Analyst needs to develop a clear understanding of Client requirements, together with detailed knowledge of both client and company operational capabilities and systems. A key requirement is a keen attention to detail with the aptitude to work with multiple data sources to provide reports and insight to our client.
The role holder will provide proactive operational solutions / changes / enhancements / efficiencies that support the Client's and company's objectives through a depth of understanding of the brand; be an ambassador of knowledge; and to act as an escalation point internally for Team Managers on a day to day basis.
Candidate specification for Data Analyst:
*Have experience of working in a dynamic environment where there is a balance between client and internal delivery.
*Have flexibility and adaptability when working on internal or client related reporting projects often within short deadlines.
*Be willing to learn new skills and to adapt to new and changing technologies.
*Excellent analytical skills sufficient to analyse and manipulate data in order to make accurate and consistent interpretations.
*General knowledge of computerised data management systems and experience with word processing, spreadsheet, database, statistical, and presentation software as well as other text, communications and relational database software.
*Computer literate with an advanced knowledge of Microsoft Excel formulae and functions.
*Working knowledge of creating and delivering reports from raw data sources.
*Excellent data visualisation skills (e.g. creating charts, graphs and dashboard style reports).
*Ability to automate reporting tasks (e.g. write Visual Basic code or SQL commands) desirable.
*Demonstrated creative problem-solving skills.
*Willing to learn new skills and to adapt to new and changing technologies and environments.
*Knowledge of Salesforce would be advantageous
Please note: Only candidates with the relevant skills and experience will be contacted regarding this position.
If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application. Please continue to visit the website for other opportunities.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.
Oxby & Parke Recruitment