This Job Vacancy has Expired!

Cisco Unified Communications Engineer

Posted on Dec 12, 2018 by Ipsus Technologies Ltd

Dublin, Dublin Ireland
Information Technology
Immediate Start
Annual Salary
Contract/Project

Cisco Unified Communications Engineer provides technical services that support data and voice communications systems with the goal of maintaining a highly reliable communications systems.The ideal candidate will have previous experience in managing enterprise infrastructure and proven ability to ensure high levels of voice and network availability. This is a hands-on position the candidate must have the ability to handle multiple functions simultaneously and independently.

Responsibilities but not limited to

- Design and execute plans to remediate voice and network risks and outages

- Provide technical expertise and problem resolution for escalated requests

- Prepare and maintain appropriate documentation of policies, processes and procedures

- Manage deployment of infrastructure voice and network technologies consistent with corporate standards

- Lead advanced troubleshooting efforts on voice, video and network infrastructure.

- Work with technologies that include, but are not limited to, Cisco Call Manager, Unity Connection, IM & Presence, Contact Center Express (Unified CCX), Cisco ISR43xx configuration, etc.

- Perform other related duties as assigned.

Requirements

- Expertise with Cisco Call Manager, Cisco Unified Communications Manager (CUCM) and Cisco Unity Connections

- Expertise with Cisco Unified Communications Manager IM & Presence Service & Jabber

- Must have excellent communication and customer service skills

- Must be capable of multi-tasking in a high workload environment

- 5+ years' experience in a Cisco network architecture, engineering and support role with experience in network design, implementation and support of large Enterprise networks.

- Third Level Degree or related IT qualification

- Cisco certifications preferred CCVP, CCDP, or CCIE

Reference: 597568872