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IT Services - Service Desk, IT Specialist 80-100% (permanent) - 6943

IT Di-Visions AG

Posted on Jul 23, 2022 by IT Di-Visions AG

Zürich, Switzerland
Immediate Start
Annual Salary

For an innovative company in Zurich we are seeking a highly motivated professional (m,w,d) to take up the following challenge:

IT Services - Service Desk, IT Specialist 80-100% (permanent) - 6943

Job Description

  • Provide end-user support
  • Analyze and solve incidents/service requests
  • Automate processes to improve resolution times
  • Manage assigned tickets
  • Collaborate with the Application Support/2nd Level teams and external
  • System administration need to be documented and maintained
  • Support project during development phases


  • 3-4 years of experience in IT support.
  • Very high emotional IQ and ability to manage request, support, service
  • Knowledge in ticket handling (preferable Jira Service Management)
  • Experience in using video conferencing tools like Google Meet and Logitech
  • Ability to work independently in a fast growing company
  • Very fluent in English, German is a plus

Contract Details

  • Location: Zurich
  • Occupancy: 80-100%
  • Start: ASAP

IT Di-Visions is a friendly and dynamic IT placement agency which has a real track record with companies within the financial, telecom, insurance and other interesting industries in Switzerland.

We place IT experts in contracting positions as well as in permanent employment contracts.

For further technical information, please contact Mrs Veronika Kunz.

Please send your complete electronic application to

IT Di-Visions AG
(see below)

Reference: 1677653920

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