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Permanent Technical Author £50k Hybrid working model

NDK Consulting.co.uk Ltd

Posted on Jul 22, 2022 by NDK Consulting.co.uk Ltd

London, United Kingdom
IT
Immediate Start
£50k - £50k Annual
Full-Time

Joining a Prestigious Global Bank as a Technical Author working with one other to cover all documents through Confluence in a family friendly environment.

Profile Summary

Our Technical Authors write and maintain technical. Support and user documentation (including online help) for new and existing software applications and provide content management for internal documentation and IT Intranet pages

Duties and Responsibilities

  • Produce and maintain Technical IT Application Documentation
  • Produce and maintain End-User Application Documentation
  • Assist in the transition of new Applications to Application Support
  • Maintain internal standards and process documentation for Systems Development team
  • Provision of Online Help
  • Content Management of IT Intranet Pages
  • Liaise with line management and others to determine work required to complete Documentation tasks
  • Delivery of documentation artefacts according to customer requirements to agreed timescales
  • Recommend changes to internal standards and/or procedures where appropriate

Qualifications, Skills and Experience

  • In-depth understanding of the software development process and overall project life cycle (Essential)
  • Able to understand customer requirements (Essential)
  • Excellent business acumen and client facing skills (Essential)
  • Able to work to tight timescales, be commercially aware, and have the ability to work well within a team structure (Essential)
  • Ability to quickly react to situations whilst maintaining a high quality of work (Essential)
  • Self starter with a can do, will do attitude (Essential)
  • Good problem solver (Essential)
  • A structured and methodical approach, with excellent attention to detail (Essential)
  • Templates for technical and business process documentation (Essential)
  • Developer-focussed technical documentation (Essential)
  • Application Support and Troubleshooting documentation (Essential)
  • Document Management and Version Control (Essential)
  • Advanced MS Word/Visio/Sharepoint skills (Essential)
  • Confluence skills (Essential)
  • .Net developed applications experience (Desirable)
  • SQL database applications (including SSIS and SSRS) experience (Desirable)
  • Web APIs (RESTful, SOAP) experience (Desirable)
  • Enterprise Service Bus (IIB) experience (Desirable)

Reference: 1676297970

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