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ICT Support Engineer - Basel

Experis AG

Posted on Jul 22, 2022 by Experis AG

Basel, Switzerland
IT
Immediate Start
Annual Salary
Full-Time

ICT Support Engineer - Basel

Candidates from EU who would like to relocate to Switzerland are welcomed

Experis IT Switzerland is on the search for a Junior Support Engineer. Our client is an well-known IT consultancy company, and the end-client is a global firm operating in pharma. After 3 months it will turn into a permanent contract.

This exciting temporary opportunity is only open to candidates with relevant experience. If you're looking to take your career to the next level, please read on!

Contact: Francesca De Chirico

Start Date: ASAP

Duration: 3 months (then after a permanent employment)

Location: Basel

Workload percentage:100%

Your Responsibilities:

  • Logging, resolving, and assigning incidents into ServiceNow
  • Own the incident throughout its life cycle
  • Install applications and peripherals for End Users in WICs and onsite
  • Guide users with simple, step-by-step instructions
  • Conduct troubleshooting (remote and face-to-face)

Your Profile:

  • 1st and 2nd level support (Telefon support, Service desk & Onsite support)
  • ServiceNow ticket handling knowledge
  • Windows 10, AD DS, Office 365, Teams, Zoom, OneDrive, Cisco AnyConnect
  • Knowledge about Mobile Devices HW, iOs, Android
  • Remote support tool LogMeIn
  • Meeting room management (Video and Audio Equipment)
  • German native/C1 level and fluent English
  • Communicative and supportive personality

Don't hesitate and send us your CV and testimonials today through the link in the advert.

Interested in this opportunity? Kindly send us your CV today through the link in the advert. However, should you have any questions please contact Francesca De Chirico on (see below).


Reference: 1676296364

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