On Bus Systems Technician

Posted on Jul 19, 2022 by Mcgills

Greenock, Renfrewshire, United Kingdom
Logistics
Immediate Start
Annual Salary
Full-Time
McGill s Bus Service Ltd - On Bus Systems Technician McGill s Bus Service Ltd are Scotland s largest privately owned Bus Company and employ around 800 employees within 3 locations based at Johnstone, Inchinnan and Greenock Bus Depots. We currently have a position for a Bus Technology Officer, reporting to the Group Operations Director. This role is based at our Head Office, Greenock, however due to the nature of the role, the successful candidate will be required to work at all depot locations. Main Responsibilities To oversee the day-to-day functionality of various on bus hardware systems such as ticket machines, destination screens, telematics hardware, audio visual kit, CCTV etc. To liaise with engineers to carry out basic repairs and maintenance, coordinating with external suppliers where necessary. To engage with various departments on shared responsibilities with these On Bus systems and to provide a basic IT support for phones, mobiles, and PCs across the business. MAIN RESPONSIBILITIES • Ticket machine estate (Ticketer) • Bus Destination Screens (Mobitech & Hanover) • On Bus USB charge points • On bus telematics system (MIX telematics) • On bus passenger counting kit (APC) • On bus Audio visual kit • CCTV systems, both depot and on bus • WIFI systems, both depot and on bus • Support staff at all levels within the company resolving basic IT requests and IT issues including the ability to explain technical issues to non-technical users • Take ownership of technical issues from first contact to final completion of task • Liaise with third party providers and escalate issues as and when required • Adding, removing users to the email and other dedicated software systems • Administer and maintain IT security, ensuring regular security audits carried out • General IT in co-ordination with external IT provider (currently TSG) • Phones and mobiles Essential skills and experience • Excellent people skills. Ability to liaise and communicate at all levels • Use own initiative and have a "can do" approach. • Ability to work well under pressure and prioritise workload • Flexible approach to this widely encompassing role The successful candidate must be I.T.qualified to HND / Degree level and have a clean car licence. Hours of work are Monday to Friday, 40 hours per week. An excellent salary is on offer to the successful candidate. Interested candidates please email your CV

Reference: 1673736442

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