Business Support Manager (P/T)

Specialist Healthcare IT consultancy requires experienced P/T Business Support Manager to provide administrative support 3 day/week to management team remotely and ensure the smooth running of virtual office on a day-to-day basis.

Must have experience of working in the technology sector.

Main Activities/Responsibilities

• Marketing support
  • Assist with marketing campaigns
  • Website content management
  • Manage company social media presence
• Sales support
  • Assist with sales proposal and bid preparation
  • Assist with customer contracts and P/O processing
• Customer account support
  • Assist with customer setting up and managing customer accounts
• Interim resourcing
  • Assist with recruiting, mobilising and managing contract resources
  • Assist with arranging candidate interviews
• General admin
  • Manage customer enquiries
  • Assist with preparing presentations and reports
  • Manage SharePoint and Teams sites
  • Manage software licences and subscriptions
  • Assist with implementing and maintaining internal policies, procedures and systems - incl. ISO 9001 Quality Management System (QMS)
  • Arrange meetings, booking transport and accommodation
  • Purchase office supplies

Essential Skills/Experience

• Experience of working in the technology sector
• Excellent knowledge of using MS productivity and team collaboration tools, incl. MS Office 365, Teams and SharePoint
• Ability to prioritise tasks, self-manage workload and meet agreed timelines
• Excellent organisational and time management skills
• Excellent verbal communication, interpersonal and teamworking skills
• Excellent written communication skills
• Good attention to detail
• Flexible and adaptable to changing workloads
• Good problem solving skills and willingness to learn

Desirable qualifications and certifications