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Product Owner (ServiceNow)

Trust In Soda

Posted on Jul 7, 2022 by Trust In Soda

Brussel, Belgium
IT
Immediate Start
Annual Salary
Full-Time

Responsibilities:
As a Product Owner ITSM Tooling You are in charge of:

  • Agreeing upon the budget, necessary to have your scope managed in an agile way, mixing both day to day operations & application evolutions
  • Managing the relations with the IT business representatives
  • Defining its corresponding sourcing strategy
  • Defining SLAs, OLAs, 3rd party contracts
  • Managing & reporting internally within IT
  • Developing the appropriate roadmap of our ITSM tooling
  • Define the priorities of our backlog and have it continuously delivered

Key Skills:

  • You have already managed an application ideally as a Product Owner
  • Your agile mindset makes it possible that our ITSM tooling is continuously evolving
  • You are in charge of having the right mix of profiles in your (virtual) team in order to make this happen
  • You have a deep understanding of how IT operates, what kind of processes are needed to support its functioning and how this is to be translated into our portfolio of ITSM tools
  • You preferably have experience in ITSM tooling such as ServiceNow
  • You have budgeting experience
  • You can express a vision, translate this into a roadmap and manage its operational roll out

Desirable Skills:

  • You show leadership, are communicative and can easily set up the operational networking relations in a complex organization
  • You are pragmatic but also result oriented
  • You are hands on oriented
  • You speak fluently ideally English, Dutch & French

Reference: 1659479991

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