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Information Technology Assistant

Posted on Jul 4, 2022 by Human Rights Campaign

Washington, WA 20001
Immediate Start
Annual Salary

Position Summary:

The Information Technology Assistant reports directly to the Associate Director of Information Technology and is responsible for providing administrative support for members of the IT dept.

Position Responsibilities:

  • Monitor voicemail, e-mail, messages, and related information for IT support inquiries.
  • Manage shipment and tracking of equipment to and from the IT office.
  • Occasionally take calls and memos as well as manage meeting calendars.
  • Assist with managing and providing help for basic Help Desk calls.
  • Manage all organization room calendars.
  • Provide account support and ordering of mobile phones for HRC, including adding, removing, changing accounts and new or replacement phone orders for staff.
  • Assist the IT dept in the processing of invoices.
  • Partner with the HR team to ensure that new staff and interns complete IT forms and receive all needed IT equipment.
  • Work with the Operations team to ensure Intranet info pages are kept accurate and up to date.
  • As needed, work with other members of the IT team to set up and ensure events in the building run smoothly.
  • Assist in setting up AV equipment for other related events in the building.
  • Work closely with other IT staff to set up new and existing office spaces with the proper IT equipment.
  • Other duties as assigned.

Position Qualifications:

  • Bachelor's degree (or equivalent work experience) with one to two years' relevant administrative work experience in a professional environment preferred.
  • Strong skills with Microsoft Office applications (Word, Excel, and PowerPoint) and Google Apps (Gmail, Google Docs and Drive).
  • Knowledge of Zoom Webinars and Zoom Meetings platforms preferred.
  • Excellent customer service and verbal communication skills as well as strong written communication skills.
  • Exceptional attention to accuracy and detail is required.
  • Problem solving skills, and ability to manage multiple assignments simultaneously while meeting tight deadlines.
  • Ability to function both independently and as a team member required.
  • Communication, discretion, and interpersonal skills are a necessity.
  • Personal interest in and commitment to LGBTQ rights.

All positions at the Human Rights Campaign may require travel on a regular basis or periodically. Where the need arises for business travel, appropriate compensation as outlined by the Fair Labor Standards Act will apply.

Tier Description:

The HRC Staff Tier Structure is available on the HRC Staff Intranet

Reference: 1655379064

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