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QA Team Lead

Posted on Jun 28, 2022 by Verint

Not Specified, United Kingdom
Immediate Start
Annual Salary

QA Team Lead

Role Purpose

The Team Leader will be responsible for the effective day to day operation of a team of QA engineers driving, developing, and executing the QA strategy for each release. They need to manage the competing demands on finite team resources while removing any blockers to team progress. They will be responsible for the creation and maintaining a schedule for test planning, reporting on quality and progress, and managing the team's scope and available resources.

The role includes:

  • Leading and inspiring the team
  • Planning testing & automation for new features
  • Reporting on quality metrics, automation status and execution progress
  • Ensuring active engagement with the rest of the R&D organization
  • Creating and maintaining an environment which is conducive to the team's success and which aligns with departmental goals and working practices
  • Ensuring team members understand what the right thing to do is and that it is done

The Team Leader will lead and inspire the delivery team providing direction to team members, managing resource assignments to work, managing the team's backlog, planning in line with departmental horizons, reporting on the health of the team and providing key stakeholders with the appropriate information to make decisions on scope and timelines.


  • Lead by example and act as a role model for team members
  • Make sure the team understand why the automation being developed is important, what benefit it will give and who it is being developed for
  • Ensure that the team are aware of the agreed timescales and quality measures and meet the overall acceptance criteria
  • Act as a point of contact and escalation for all team members
  • Ensure that the scope items are delivered within the agreed timescales and to the agreed quality while meeting the overall acceptance criteria
  • Liaise with the wider R&D organization to ensure detailed requirements have been gathered to facilitate planning


  • Experience of coaching and mentoring in a team environment, and/or in a supervisory position.
  • Experience with Agile Development and other development methodologies
  • Experience of constructing and communicating short to medium term plans for a group of people over a set of tasks
  • Must be proficient with quality assurance processes with a clear understanding of leading QA resources involved in both manual and automated practices.
  • Knowledge of SQL databases and client server environments

Reference: 1646215932

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