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Business Analyst

Posted on Jun 24, 2022 by PetSmart

Phoenix, AZ
Immediate Start
$0 - $0 Annual
About the Team:

Our Merchandise Planning and Allocation (MP&A) teams are the driving forces behind making the organization’s product visions available to our consumers through calculated and strategic measures. Your involvement in sales and margin forecasts, promotional performance analysis, inventory management, and vendor relationships will play a critical role in obtaining goals while maintaining PetSmart’s reputation in the market as a trusted partner to pet parents.

About the Job:

The Business Systems Analyst – Demand Planning delivers technology strategy, data management, analysis, and testing for PetSmart’s Demand Planning, Replenishment, & Allocation systems. This analyst delivers projects that are on time, fully tested, and that meet the objectives of the business. The Super User supports moderate to complex systems with special focus on:

Merchandise Demand Planning & Allocation Systems

SAP Transactions (Related to Inventory Management process)

AMS Software

Supply Chain Systems & Processes



Ensures business needs are met by aligning systems technology to the overall business strategy.

Responsible for maintaining Demand Planning & Allocation systems configuration, including user roles, business configuration, delivery schedules, safety stock optimization and identifying future areas of opportunity. 

Collaborates with leadership and peers within MPA, Buying, Supply Chain, and other key business areas to support effective inventory forecasting, promotions, replenishment & product allocation. 

Leads the identification of risk/opportunities and communicate in a timely manner to the business, recommending strategies to achieve key inventory goals and business metrics.

Integrates all processes and systems to fully optimize product forecasting, promotional management, store replenishment & product allocation. 

Execute extensive data mining to consolidate and communicate opportunities to optimize inventories and provide recommendations to working teams/leadership. 

Responsible for leading the functional and technical training to support utilization of Relex and adherence to defined business processes.




Bachelor’s Degree, preferably with a business, analytics or supply chain focus

5+ years related experience and/or training in demand planning, replenishment, forecasting & allocation; or equivalent combination of education and experience

Critical thinking, analysis, and decision-making skills

Demonstrated technical aptitude with emphasis on troubleshooting issues and problem solving

Experience in user training and classroom facilitation of key business processes and core inventory management functions

Strong verbal and written communication skills



Retail industry experience with emphasis in Merchandising preferred



Intermediate MS Excel

Intermediate MS PowerPoint

Knowledge of RELEX, SAP, and AMS systems and data sources

MicroStrategy (or equivalent) required and SQL or TQL experience is a plus

About the Culture:

Our home office offers outstanding amenities in a fun and rewarding workplace including:

Pet friendly environment, bring your pets to work!

A work-life balance and family events such as movie nights, art events and vacation festivals

“Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers

“Sit & Stay” Café serving fresh breakfast and lunch options

Starbucks cart—productivity at its finest!

“Lil’ Paws” learning center and onsite daycare facility

Volunteer events with PetSmart Charities

Learn more about #LifeAtPetSmart here: 

Check out Associate stories and share in some celebrations at PetSmart:

Explore PetSmart Benefits here: 

Reference: 72022492

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