Information Technology Assistant
Posted on Jun 20, 2022 by Human Rights Campaign
Washington, WA 20001
IT
Immediate Start
Annual Salary
Full-Time
Position Summary:
The Information Technology Assistant reports directly to the Associate Director of Information Technology and is responsible for providing administrative support for members of the IT dept.
Position Responsibilities:
- Monitor voicemail, e-mail, messages, and related information for IT support inquiries.
- Manage shipment and tracking of equipment to and from the IT office.
- Occasionally take calls and memos as well as manage meeting calendars.
- Assist with managing and providing help for basic Help Desk calls.
- Manage all organization room calendars.
- Provide account support and ordering of mobile phones for HRC, including adding, removing, changing accounts and new or replacement phone orders for staff.
- Assist the IT dept in the processing of invoices.
- Partner with the HR team to ensure that new staff and interns complete IT forms and receive all needed IT equipment.
- Work with the Operations team to ensure Intranet info pages are kept accurate and up to date.
- As needed, work with other members of the IT team to set up and ensure events in the building run smoothly.
- Assist in setting up AV equipment for other related events in the building.
- Work closely with other IT staff to set up new and existing office spaces with the proper IT equipment.
- Other duties as assigned.
Position Qualifications:
- Bachelor's degree (or equivalent work experience) with one to two years' relevant administrative work experience in a professional environment preferred.
- Strong skills with Microsoft Office applications (Word, Excel, and PowerPoint) and Google Apps (Gmail, Google Docs and Drive).
- Knowledge of Zoom Webinars and Zoom Meetings platforms preferred.
- Excellent customer service and verbal communication skills as well as strong written communication skills.
- Exceptional attention to accuracy and detail is required.
- Problem solving skills, and ability to manage multiple assignments simultaneously while meeting tight deadlines.
- Ability to function both independently and as a team member required.
- Communication, discretion, and interpersonal skills are a necessity.
- Personal interest in and commitment to LGBTQ rights.
All positions at the Human Rights Campaign may require travel on a regular basis or periodically. Where the need arises for business travel, appropriate compensation as outlined by the Fair Labor Standards Act will apply.
Tier Description:
The HRC Staff Tier Structure is available on the HRC Staff Intranet
Reference: 1636161455