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SAP Service Delivery Manager - 12 months contract - Brussels

Octopus Computer Associates

Posted on Jun 19, 2022 by Octopus Computer Associates

Brussel, Belgium
Immediate Start
Annual Salary

SAP Service Delivery Manager - 12 months contract - Brussels

One of our important clients is looking for a SAP Service Delivery Manager for a 12 months contract in Brussels. The day rate is negotiable.

Please find the description below:

Main activities:

  • Manage the SAP team
  • Manage SAP domain leads to help them determine the most appropriate strategy and designs to meet business needs
  • Manage Service Levels towards business
  • Manage SAP governance model
  • Responsible for the SAP budget & internal cost allocation
  • Responsible for the overall SAP roadmap
  • Follow-up and report on activities to your direct management
  • Anticipate the needs in term of resources and organization
  • Follow and understand business processes and delegate the implementation inside the SAP team
  • Maintain and improve the ITSM setup & processes for SAP
  • Align the IT services delivered for SAP with Company IT standards & processes
  • Manage services rendered by third party vendors & internal IT departments
  • Coordinate new initiatives on SAP with the help of the different stakeholders
  • Actively participate on multiple projects simultaneously
  • Manage service transition & handover towards new SAP support partner


  • You have a Bachelor or Master degree in IT or equal by experience.
  • Must provide solutions that are highly scalable, extensible and easy to maintain while keeping the overall end-user experience in mind
  • Detailed understanding of SAP ERP functional and technical.
  • Good understanding in SAP System Architecture
  • Able to follow + advice on guidelines and best practices in relation to SAP & ITSM
  • Must be able to work in a fast-paced environment and juggle multiple requests and internal clients.
  • Be able to report transparently
  • Must possess strong ethics, interpersonal skills, and engage in continuous learning
  • Minimum experience of 5 years in SAP Service Delivery, SAP project management or other SAP lead positions


  • Team player & can-do attitude
  • Sprint methodology
  • Knowledge of SAP ERP
  • Knowledge of ITSM
  • Communication skills, assertiveness, working together
  • Ability to take initiative
  • Coordination skills

If you are interested, please send me your CV and I will contact you for further details.

Reference: 1634696335

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