ITAM program Manager -ServiceNow
Posted on Jun 18, 2022 by JSAN Consulting Ltd
- Working knowledge of ServiceNow CMDB
- ITIL or IT Asset Management (ITAM) certification
- Strong analytic and interpersonal skills
- Ability to collaborate, build relationships and exercise influence with stakeholders at all levels of the IT organization
- Experience with CMDB and asset relationships including the specific business services that it supports.
- Knowledge of IT Service Management processes, as well as experience with active and passive Discovery solutions.
- Builds strong relationships at all levels and across all business units and organizations
- Ability to maintain a high level of technical expertise, staying abreast of new technologies and practices.
- Excellent verbal, written and interpersonal communication skills with IT organizations