Posted on Jun 12, 2022 by Skillbase Group Ltd
We are looking for an Implementation Manager to work in a customer-facing environment, lead processing implementation projects of a technical and non-technical nature. Deliver standard and some complex implementation activities ensuring quality and reliability of the implementations.
* Provide end-to-end project execution throughout processing implementation projects.
* Assess and document customer needs and according to implementation activities.
* Drive customer processing implementation projects of electronic payments processing business activities following the global project coordination methodology.
* Guide customers through applicable processing rules, specification and documentation
* Identify appropriate processing implementation support documentation (contracts, agreements, forms etc. to be provided by customers,
* Handle multiple customer processing implementation projects in parallel.
* Three to five years of Information Technology system knowledge, with good understanding of network technology, applications, and project management.
* Good knowledge in payment transaction processing, digital eco-system and industry business principles. Strong understanding of digital solutions (MDES, MDES 4 Merchants)
* Good understanding of payment processing systems, formats and associated customer host interface testing services and principles.
* Good understanding of the 4-party model and the full transaction life cycle for company brands
* Ability to interact well with the customer
* Good verbal and written communication skills
* Self-Starter with a desire to learn independently
* Good project management skills
* Ability to manage change in a technical work environment
* Ability to understand theory/principles with business impact and apply this understanding to the work environment
* Ability to work in a matrixed organizations and cross functional teams
* Ability to provide basic training and overview of the functions within CIS
* Languages: fluent English, additional languages such as Russian, Spanish are strong assets"